Jasmeen Parmar
Surrey,BC
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Sephora
04.2023 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Educated multiple customers on proper product usage techniques, fostering confidence in replicating results at home.
- Maintained, organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in the register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Arranged merchandise to present visually appealing displays and attract clientele.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve theirneeds.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
Banana Republic
05.2022 - Current
- Work well and communicate with teams in order to sell to customers
- Have to be organized and quick in order to keep stores looking presentable and clean
- Knowledge of how to use cash register and transactions
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Built relationships with customers and community to promote long-term business growth.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and and expanded client base.
- Increased sales and execution of complete sales cycle processing from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
Concierge
Aritizia
02.2022 - 04.2022
- Had to have excellent communication skills to resolve any issues with customers
- Managed 30 calls per day
- Good computer skills, looking up orders and delivery updates
- Keep high morale, and be organized.
- Addressed customer inquiries with timely and professional responses via phone, email and in-person interactions.
- Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
- Offered friendly and efficient service to customers, and handled challenging situations with ease.
Care Support Assistant
Sienna Senior Living
08.2021 - 12.2021
- In charge of scheduling shifts and call-outs
- Answering calls and questions visitors have, as well as interacting with residents
- Had to pay attention to details when doing inventory and in-stock
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor of Arts - Political Science
Simon Fraser University
Burnaby, BC11.2025
Bachelor of Arts - Data And Analytics
Simon Fraser University
Burnaby, BC11.2025
Certificate - Legal Studies
Simon Fraser University
Burnaby, BC11.2025
No Degree - Legal Administrative Assistance
Kwantlen Polytechnic University
Surrey, BC08.2022
Skills
- Verbal Communication
- Teamwork and Collaboration
- Time Management
- Speaking Clearly
- Multitasking Strengths
- Retail Sales Customer Service
- Complex Product Knowledge
- Administrative Support
- Customer Relations
- Microsoft Word
- Spreadsheets
- Account Management
- Organization and Multitasking
- Team Collaboration
Additional Information
- Awards, Outstanding Work Ethic 2022
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Timeline
Beauty Advisor
Sephora
04.2023 - Current
Sales Associate
Banana Republic
05.2022 - Current
Concierge
Aritizia
02.2022 - 04.2022
Care Support Assistant
Sienna Senior Living
08.2021 - 12.2021
Bachelor of Arts - Political Science
Simon Fraser University
Bachelor of Arts - Data And Analytics
Simon Fraser University
Certificate - Legal Studies
Simon Fraser University
No Degree - Legal Administrative Assistance
Kwantlen Polytechnic University
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