Jasmeen Mann
Surrey,Canada
Summary
Innovative Eyewear Stylist demonstrating proven expertise at LensCrafters and Bailey Nelson, excelling in customer service and closing sales. Recognized for building positive rapport and enhancing customer experiences. Proficient in data management, leveraging strategic planning to optimize product selection and drive results. Committed to punctuality and organization in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
Bailey Nelson
10.2022 - 07.2023
- Assisted customers with product selection and inquiries to enhance the overall shopping experience.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Collaborated with team members to ensure efficient store operations during peak hours.
- Processed sales transactions accurately using point-of-sale systems to minimize errors.
- Engaged in training sessions to improve product knowledge and customer service skills.
- Contributed to achieving sales goals by promoting current promotions and special offers effectively.
Sales Assistant
LensCrafters
06.2021 - 07.2022
- Remained calm and poised in a high-stress, dynamic environment to promote service to customers and staff.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Took measurements on patients using the SmartShopper tool and Opticam.
- Tracked job status orders with the optical lab and ensuring timely turnaround times
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Volunteer
Kelowna General Hospital
04.2019 - 02.2020
- Facilitated communication between volunteers and staff to streamline operations.
- Took and followed detailed directions from others.
- Participated in training sessions to improve knowledge of hospital protocols and procedures.
- Collaborated with staff to maintain a clean and organized environment for patient care.
- Mentored new volunteers, fostering a collaborative learning environment within the team.
Pain Clinic Volunteer
Bill Nelems Pain and Research Center
05.2019 - 11.2019
- Assisted healthcare professionals in patient intake and data entry processes.
- Provided compassionate support to patients, enhancing their overall experience and comfort.
- Coordinated with team members to ensure efficient clinic operations and patient flow.
- Organized clinic resources and supplies, maintaining a clean and welcoming environment.
- Transported patients between rooms and appointments or testing locations.
- Scheduled patients for their appointments in person and over the phone
Education
B.Sc. - Biology
UBC Okanagan
Kelowna, BC06.2022
Secondary School -
Panorama Ridge Secondary School
Surrey, BC01.2017
Skills
- Vision care skills: Visual acuity, OCT, Fundus, Refractions, visual fields, autorefraction, tonometer and dilation
- Punctual and organized
- Customer service
- Team collaboration
- Building positive rapport
- Closing sales
- Strategic planning
- RStudio proficiency
- Data management
- Sales transactions
- Product knowledge
- Customer engagement
LANGUAGES
English: Native/Bilingual
Native or Bilingual
Punjabi: Full Professional
Native or Bilingual
Hindi: Limited
Professional Working
Certification
CPR/First Aid Trained, UBC EFRT club
ACTIVITIES
Volunteer, SVPRO UBCO - Kelowna, BC (2019-2020)
HOBBIES AND INTERESTS
Painting, Arts and craft, Hiking, Basketball, Biking, Yoga, Reading
Timeline
Sales Assistant
Bailey Nelson
10.2022 - 07.2023
Sales Assistant
LensCrafters
06.2021 - 07.2022
Pain Clinic Volunteer
Bill Nelems Pain and Research Center
05.2019 - 11.2019
Volunteer
Kelowna General Hospital
04.2019 - 02.2020
B.Sc. - Biology
UBC Okanagan
Secondary School -
Panorama Ridge Secondary School