Jasmeen Khakh
Results-driven Business Operations Manager with expertise in project management, team leadership, and customer service. Proven ability to enhance operational efficiency and drive business growth through innovative solutions.
Work History
Business Operations Manager
6 Years 5 Months- Played an integral role in establishing and developing a clothing business from inception, overseeing key operational and growth initiatives.
- Managed end-to-end business operations, including client relations, sales, order management, inventory coordination, and fulfillment.
- Developed and maintained relationships with suppliers and vendors, coordinating product sourcing, purchasing, and production requirements.
- Contributed to product development, merchandising, pricing strategies, and collection planning based on customer demand and market trends.
- Led brand development and marketing initiatives, including social media strategy, promotional content, product presentation, and customer engagement.
- Identified opportunities for business growth and implemented strategies to strengthen customer relationships, increase brand awareness, and support sales.
- Developed training programs for staff, fostering skill enhancement and promoting a culture of continuous improvement.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
Accounts Receivable Clerk
8 Months- Coordinated collection efforts to optimize cash flow and minimize overdue accounts.
- Processed incoming payments and managed account reconciliations for accuracy.
- Maintained up-to-date records in accounting software, ensuring compliance with company policies.
- Assisted in resolving customer inquiries regarding billing discrepancies and payment issues.
- Implemented process improvements that enhanced efficiency in invoice processing workflows.
- Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
Education
Bachelor of Arts - Legal Studies
High School Diploma
Skills
Accomplishments
Co-developed and launched a clothing business from ground up, contributing across operations, sales, marketing, customer service, product development, and day-to-day management.
Managed and coordinated 100+ customer orders per month, overseeing the process from initial consultation through production and final delivery.
Established and maintained a filing system of client orders, staff & inventory information
Managed multiple areas of business operations simultaneously, demonstrating leadership, organization, problem solving and adaptability.
Used Microsoft Excel to develop inventory tracking spreadsheets.