Jasmeen Kaur
Whitehorse,YT
Summary
Results-driven professional with expertise in employee training, staff management, and customer service. Proven ability to enhance operations and resolve issues, fostering a culture of excellence.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Supervisor
Fat Bastard Burrito
Bradford, ON
11.2024 - 05.2026
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained team members on food safety standards and preparation techniques.
- Coordinated staff schedules to optimize labor resources during peak hours.
- Monitored inventory levels, reducing waste through effective stock management practices.
- Resolved customer complaints promptly, fostering a positive dining experience.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Customer Service Representative
Karen's & Tina's Flowers
Newmarket, ON
01.2025 - 02.2026
- Trained new staff on operational procedures and customer interaction best practices.
- Collaborated with team members to streamline workflows and improve service delivery.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled customer feedback, implementing suggestions to enhance service quality continuously.
Education
Bachelor of Arts - Business Accountancy
Niagara College
Welland05-2025
Skills
- Employee training
- Goal oriented
- Staff management
- Customer service
Languages
English
Professional Working
French
Limited Working
Certification
- CM - Certified Manager Certification
Timeline
Customer Service Representative
Karen's & Tina's Flowers
01.2025 - 02.2026
Supervisor
Fat Bastard Burrito
11.2024 - 05.2026
Bachelor of Arts - Business Accountancy
Niagara College