Jasmeen kaur
Brampton
Summary
Experienced with coordinating office activities and managing administrative functions. Utilizes strategic planning and resource allocation to drive operational success. Knowledge of team leadership and process improvement to enhance productivity and efficiency.
Overview
6
6
years of professional experience
Work History
Administrative Manager
Cognikite Consulting Inc.
11.2024 - Current
- Oversee day-to-day operations across multiple departments within the group to ensure business goals are met.
- Coordinating inter-departmental tasks, managing schedules, and optimizing workflow efficiency.
- Develop and implement strategic plans to enhance productivity and profitability.
- Supervise and support team members, ensuring alignment with company objectives.
- Monitor key performance indicators (KPIs) and prepare reports for senior leadership.
- Maintaining compliance with company policies and industry regulations.
- Acting as the primary point of contact between Cognikite and partnered educational institutions.
- Coordinating campus recruitment drives and internship programs in collaboration with HR.
- Creating, editing, and managing written content for the company's website and social media channels to enhance brand visibility and engagement.
- Organizing workshops, seminars, and training sessions for students on behalf of the company.
- Evaluating and aligning academic collaborations to support company talent pipelines and CSR initiatives.
- Facilitating onboarding and mentoring programs for college recruits and interns.
- Provided input on curriculum development or skill-building sessions, ensuring alignment with industry needs.
Administrative Coordinator
Magna International
01.2023 - Current
- Assisted Quality manager systems ISO internal audit activities.
- Assisted in documenting internal audits and other quality assurance activities and prepare reports to communicate outcomes of quality activities.
- Assist the QA manager in revising standard work instructions/ procedures resulting from nonconformance internal or external or continuous improvement / internal or external audits nonconformances.
- Participated in 5S activities in the QA area.
- Assisted with customer Data packages, KPIs, reporting etc.
- Responsible for carrying out duties for Health, Safety, and Environment following the HS&E Agreement for Employees - Addendum.
- Responsible for applicable QEMS policies, procedures & Work instructions.
Operations Assistant
National Logistics Services (NLS)
08.2020 - 12.2022
- Preparing daily inventory summary reports.
- Monitoring and maintaining current inventory levels, tracking orders and investigating problems.
- Maintaining database, performing physical count of inventory, and reconciling actual stock count to computer-generated reports.
- Inspecting shipments for accuracy and completeness, and resolving inconsistencies.
- Making inventory adjustments using Pkms and WMI software.
- Delegating tasks to team members which includes audits, cycle counts, tracking orders etcetera.
Office Administrator
E shipper plus
06.2019 - 07.2020
- Providing general office administrative support including data entry and other clerical tasks.
- Assisting sales team and management in onboarding clients.
- Keeping records of customer interactions, processing customer accounts and filing documents.
- Maintaining a high level of interaction with clients, via email and telephone correspondence to ensure customer satisfaction.
- Managing and updating inventory listings and monitoring orders on NetSuite.
- Working with eS+ team to help manage client deliverables, expectations, risks and timelines.
- Understanding the client's needs and pain points in order to coordinate effective solutions within tight deadlines and following up to ensure resolution.
- Communicating product status and updates to merchants and e-commerce operations teams i.e.customer service, sales staff and warehouse staff.
- Working collaboratively with cross-functional teams in sales, marketing, IT, and customer service to ensure the best possible customer experience is achieved.
- Bringing new ideas to the table about how we can better serve our clients.
- Improving efficiency of accounts and optimizing existing processes.
- Striving to always learn from completed projects by organizing and drafting post-project reports.
Education
DEC - DCS
Business Administration Accounting
Mississauga, ON04-2018
Skills
- Data Entry
- Auditing
- Team Management
- Databases
- Project management
- Adobe Acrobat
- Internal Audits
- Microsoft Word
- Account management
- Customer service
- KPI
- Microsoft Powerpoint
- Executive Support
- Inventory Control
- Communication skills
- Microsoft Excel
- Presentation skills
- Logistics
- Leadership
- Gage trak
- Social media management
- Organization and multitasking
- Critical thinking
- Relationship building
- Customer service management
- Scheduling
- Event coordination
- Workflow planning
- Team collaboration
- Recordkeeping and reporting
- Strategic planning
- Hiring and training
Languages
English
Hindi
Punjabi
Timeline
Administrative Manager
Cognikite Consulting Inc.
11.2024 - Current
Administrative Coordinator
Magna International
01.2023 - Current
Operations Assistant
National Logistics Services (NLS)
08.2020 - 12.2022
Office Administrator
E shipper plus
06.2019 - 07.2020
DEC - DCS
Business Administration Accounting