Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasmeen Kaur

Marathon

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking for learning new skills and getting a great experience in different work industries.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Home Hardware Center
06.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Team Member

Tim Hortons
04.2024 - 06.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Generated reports detailing findings and recommendations.

Department Manager

Walmart
09.2022 - 02.2024
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Led a team of professionals to consistently achieve or exceed performance targets.

Security Officer

Allied Universal Security Services
05.2020 - 08.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Education

Diploma - Health, Wellness And Fitness

Mohawk College of Applied Arts And Technology
Hamilton, ON
12-2021

Skills

  • Customer service
  • Critical thinking
  • Problem resolution
  • Computer proficiency
  • Account management
  • Sales expertise

Languages

Hindi
Full Professional
English
Full Professional
Punjabi
Native or Bilingual

Timeline

Customer Service Representative

Home Hardware Center
06.2025 - Current

Team Member

Tim Hortons
04.2024 - 06.2025

Department Manager

Walmart
09.2022 - 02.2024

Security Officer

Allied Universal Security Services
05.2020 - 08.2022

Diploma - Health, Wellness And Fitness

Mohawk College of Applied Arts And Technology

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Jasmeen Kaur