Jasmeen Kaur
Toronto,ON
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Packer Associate
Mondelez Canada Inc.
East York, Ontario
07.2024 - Current
- Assembled and packed orders according to customer specifications.
- Labeled boxes, containers, and pallets for shipment purposes.
- Weighed packages prior to shipping to ensure compliance with weight regulations.
- Utilized proper techniques for lifting, packing and handling heavy objects.
Volunteer
Doon Campus Child Care Centre
Kitchener, Ontario
09.2023 - 12.2023
- Provided assistance to staff in the daily operations of the organization.
- Compiled reports on volunteer activities and accomplishments.
- Helped with prep, set up, and breakdown of community and public events.
- Participated in team-building exercises to strengthen relationships among volunteers.
Front Desk Receptionist
I&H Institute
Jalandhar , Punjab
08.2021 - 10.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with service transactions.
- Performed administrative duties, such as filing paperwork, maintaining records, and updating databases.
- Provided training support for new hires related to customer service processes and procedures.
- Interacted with customers to provide and process information in response to inquiries, concerns, and requests about services.
Education
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04-2024
Skills
- First Aid Certification
- Patience and Persistence
- Data Entry
- Multitasking
- Good Decision Making
Certification
- CPR Training
- First-Aid
- Health and Safety
Timeline
Packer Associate
Mondelez Canada Inc.
07.2024 - Current
Volunteer
Doon Campus Child Care Centre
09.2023 - 12.2023
Front Desk Receptionist
I&H Institute
08.2021 - 10.2022
High School Diploma -
Conestoga College Institute of Technology And Advanced Learning
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