Summary
Overview
Work History
Education
Skills
Certification
Projects
Affiliations
Timeline
Generic

Jasmeen Kaur

Mississauga,ON

Summary

Proven ability to work effectively with a dynamic and fast- paced environment with strong attention to details and customer- oriented attitude. Excellent communication skills. Excellent Team building, negotiation Skills and client relations. Strong Organizational and interpersonal skills with the ability to convey messages in an organized, clear, and effective manner. Strong time management, and administrative skills including task management, problem solving, documentation skills, and issues management experience with building strong communications and relationships with clients Active listening and able to work well in groups with high level of responsibility. Works well in stress and knows how to deal with pressure. Improved customer service and complaint resolution.

Committed and Fast- paced who excels at quickly identifying needs through astute assessment. Well organized resourceful and efficient with ability to perform under pressure. Effective team worker with excellent initiation, co-ordination and motivational skills. Quickly learns and master’s new concepts and skills. Handles multiple responsibilities simultaneously. Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Manager

McDonald's
Mississauga, Ontario
10.2019 - Current
  • Managing the restaurant's stock and inventory orders twice a week and completing an inventory count twice a month for more than 200 items, while compiling and filing the results to reduce product waste by 60% from the previous months
  • Solving customer complaints in a timely and professional manner, retaining 100% of guest satisfaction
  • Interviewing, hiring people and creating online and paper profiles for new crew, collecting required documents and scheduling optimal training time for more than 65 crew members
  • Extensive experience providing administrative support, including data entry, filing, and reviewing documents for job applications
  • Achieved monthly sales and delivery targets by exceeding individual KPIs and collaborating with other team members
  • Exceptional communication and interpersonal skills with the ability to give clear instructions on required tasks to others and follow up later
  • Assisted in controlling labour costs at or below 23% for 120+ employees through proper staffing, scheduling and quality cost controls.

Boardwalk- burger, fries and shake
04.2023 - 05.2024
  • Operate the POS system and take customer orders, ensuring timely delivery and excellent customer service while fulfilling over 300 orders per shift
  • Efficiently packing and managing delivery and mobile order
  • Assembling and packing take-out and eat-in orders
  • Maintain store cleanliness standards and taking initiative to perform extra cleaning duties during store down-time.

Education

Business General (diploma) -

Sheridan College
Ontario
12.2022

Skills

  • Critical problem-solving
  • Knowledge of Microsoft office
  • Team player
  • Organizational and Time management
  • Analytical skills
  • Customer service skills
  • Advanced knowledge of Microsoft office (MS word, MS excel, PowerPoint)
  • Proven ability to work effectively with a dynamic and fast-paced environment with strong attention to details and customer-oriented attitude
  • Excellent communication skills
  • Excellent Team building, negotiation Skills and client relations
  • Strong Organizational and interpersonal skills with the ability to convey messages in an organized, clear, and effective manner
  • Strong time management, and administrative skills including task management, problem solving, documentation skills, and issues management experience with building strong communications and relationships with clients
  • Active listening and able to work well in groups with high level of responsibility
  • Works well in stress and knows how to deal with pressure
  • Improved customer service and complaint resolution

Certification

  • First aid
  • Food and safety.

Projects

Strategy for selling a financial product., Preparing a sales strategy for selling the product. Prepare a calculated report via Microsoft excel with the help pf provided data. Analyzing company’s statement and building a presentation. Learnt about team work by communication in person and online(zoom calls) and covering all given parameters.

Affiliations

  • WORKED FOR AN NGO( NON PROFIT ORGANIZATION) - DITSA to serve poor kids with food and educational supplies and spread awareness

Timeline

Boardwalk- burger, fries and shake
04.2023 - 05.2024

Manager

McDonald's
10.2019 - Current

Business General (diploma) -

Sheridan College
Jasmeen Kaur