Jasmeen Kaur
Burnaby,BC
Summary
Driven by a result-focused approach, leveraging problem-solving skills and teamwork at 7-Eleven and Capilano University to enhance customer satisfaction and student engagement. Skilled in customer service and cash handling, successfully managed high-stress situations, ensuring operational excellence and fostering positive relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
7-eleven
06.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Women Student Liaison
Capilano University
01.2023 - 05.2024
- Promoted a safe learning environment by addressing instances of bullying or harassment promptly and effectively.
- Assisted in the creation of individualized education plans for special needs students, ensuring their access to appropriate resources and support.
- Enhanced student engagement by organizing and implementing various extracurricular activities.
- Collaborated with teachers to identify struggling students and provide targeted interventions for academic improvement.
- Coordinated with community organizations to provide valuable resources for students and their families.
- Participated in professional development opportunities to stay current with best practices in student support services.
Education
Diploma - Business Administration
Capilano University
North Vancouver, BC04.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Certified standard first aider
- Food safe level 1
- Multi-tasking strength
- Problem-Solving
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Verbal/written communication
- Store Opening and Closing
- Social media proficiency
Languages
English
Professional Working
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Women Student Liaison
Capilano University
01.2023 - 05.2024
Sales Associate
7-eleven
06.2022 - Current
Diploma - Business Administration
Capilano University
Similar Profiles
Yingyi YangYingyi Yang
Franchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George StFranchisee and Store Manager at 7 Eleven Store, Brunswick St; 7 Eleven Store, Hamilton; 7 Eleven Store, 189 George St
Lynn ColemanLynn Coleman
Cashier/Stocker at 7-elevenCashier/Stocker at 7-eleven
Jake Wei BoJake Wei Bo
District Manager at 7-ElevenDistrict Manager at 7-Eleven
Ripudamanpreet SinghRipudamanpreet Singh
Cashier at 7-elevenCashier at 7-eleven
Jung Hwa (Alice) ShinJung Hwa (Alice) Shin
Manager Data Services at Global RelayManager Data Services at Global Relay