Jasmeen Kaur
Brampton,ON
Summary
Diligent Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem solving skills. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
1
1
year of professional experience
Work History
Proton Security Simcoe, ON Hospital security guar
01.2024 - 05.2024
Proton Security Simcoe, ON Hospital security guard May 2022 - Dec 2022
• Maintained safety, and security of all staff and visitors while supervising mental health patients, resulting in a 100% reduction in patient elopements.
• Provided excellent customer service to patients, visitors, and staff, while enforcing hospital policies and procedures.
• Maintained accurate records of daily activities and incidents to support security management and compliance.
Front Desk Receptionist
PARAGONE AND ECLIPSE
09.2023 - 01.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients and updated clients' records
- Resolved customer problems and complaints
- Collaborated with team members to handle guest requirements from Check-in through Check-out
- Liaised with housekeeping & maintenance staff to address the requests and complaints made by guests.
Education
Business accounting -
NIAGRA COLLEGE
Toronto, ON04.2025
Skills
- Front Desk
- Customer Service
- Management
- Cash Handling
- Security Surveillance
- Time Management
- Mobile patrol guard
Timeline
Proton Security Simcoe, ON Hospital security guar
01.2024 - 05.2024
Front Desk Receptionist
PARAGONE AND ECLIPSE
09.2023 - 01.2024
Business accounting -
NIAGRA COLLEGE