Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Work Availability
Work Preference
Accomplishments
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Jasmeen Kaur

Calgary,AB

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Customer Service Representative

OK Pizza
12.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Crew Member

Dominos's Pizza
11.2022 - 12.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High School Diploma -

Portage College
Calgary, AB
12.2025

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Conflict Resolution
  • Customer Education
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Customer Engagement

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional

Certification

Sardar Patel Prashikshan Samsthan Certificate of COOKING

Timeline

Customer Service Representative

OK Pizza
12.2023 - Current

Crew Member

Dominos's Pizza
11.2022 - 12.2023

High School Diploma -

Portage College

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Location Preference

RemoteOn-SiteHybrid

Important To Me

Paid time off

Accomplishments

  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

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Jasmeen Kaur