Jasmeen Chopra
Surrey,BC
Summary
Results-focused Team leader offering successful background leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in proper handling service issues and customer communications.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Leader
McDonald's
01.2021 - Current
- Coordinating and supervising the daily tasks for seamless service by following the brand values of the company.
- Following up on customers feedback with professional demeanor and using problem-solving skills to get to the bottom of issues.
- Creating a safe, hygienic and healthy environment for guests by maintaining proper cleaning of the sitting area, kitchen area and back of the house.
- Precisely counting cash and processing in-store and online payments.
- Reporting to the shift manager about the daily tasks, goals and challenges.
Education
Associate of Science - Science
Coquitlam College
Coquitlam, BC04.2024
Skills
- Staff Management
- Time Management
- Sales Expertise
- Goals and Performance
- Reporting and Analysis
- Accurate Cash Handling
- Policy Enforcement
- Sales Promotion
Certification
Certified Food Safe Level 1 Professional
Timeline
Team Leader
McDonald's
01.2021 - Current
Associate of Science - Science
Coquitlam College
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