Jasmeen Arora
Toronto,ON
Summary
A CPA aspirant| Detail-oriented and highly motivated accounting graduate with a strong foundation in financial reporting, budgeting, and accounting principles. Equipped with academic training in financial analysis, bookkeeping, and tax preparation, seeking to apply knowledge in a practical setting. Adept at using accounting software, Excel, and other tools to streamline processes and ensure accurate financial records.
Overview
6
6
years of professional experience
Work History
Front of House Staff Member
Nando’s Canada
Toronto
06.2023 - Current
- Handled customer queries and complaints, ensuring satisfactory resolution.
- Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Handled cash register transactions for both dine-in and take-out orders.
Customer Service Representative
HDFC bank india
Jalandharr, Punjab
07.2022 - 03.2023
- Conducting various financial transactions such as deposits, withdrawals, transfers, and payments, with meticulous attention to detail and strict adherence to bank policies.
- Maintaining detailed and accurate transaction records, ensuring cash drawers are balanced and audited at the end of each shift, and promptly reporting any discrepancies.
- Handling customer complaints and concerns with promptness and tact, finding innovative solutions to ensure customer satisfaction while adhering to bank policies and regulations.
- Delivering outstanding customer service by swiftly addressing inquiries, resolving issues, and maintaining a courteous and professional demeanor at all times.
Private Home Tutor
Self employed
Jalandharr, Punjab
04.2019 - 03.2023
- Supported students in developing study habits that foster success in schoolwork.
- Adapted teaching methods and materials to meet students' varying needs and interests.
Sales Associate
HDFC bank
Jalandharr, Punjab
04.2019 - 05.2020
- Worked with fellow sales team members to achieve group targets.
- Maintained records related to sales for store management.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Education
Post Graduate Certificate in Advanced Professional Accounting - Accounting
York University
Toronto, ON01-2025
Post Graduate Certificate in Accounting - Accounting
York University
Toronto, ON01-2024
Bachelor in Commerce - Commerce
Guru Nanak Dev University
Punjab India06-2022
Skills
- Quickbooks
- Microsoft office expertise
- Time management
- Critical thinking
- Attention to detail
- Account management
Timeline
Front of House Staff Member
Nando’s Canada
06.2023 - Current
Customer Service Representative
HDFC bank india
07.2022 - 03.2023
Private Home Tutor
Self employed
04.2019 - 03.2023
Sales Associate
HDFC bank
04.2019 - 05.2020
Post Graduate Certificate in Advanced Professional Accounting - Accounting
York University
Post Graduate Certificate in Accounting - Accounting
York University
Bachelor in Commerce - Commerce
Guru Nanak Dev University