Jasmeen Kaur
Surrey
Summary
Detail oriented, dedicated and personable with a strong commitment to deliver exceptional customer service currently on work permit. Proficient in managing busy schedules, directing inquiries and providing excellent customer service. Adept at multitasking in a fast-paced environment, with a keen eye for detail and a friendly demeanor. Seeking any position to contribute my excellent skills and organized abilities to create a positive first impression on the work.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
7
7
years of professional experience
Work History
Sales Manager
One Stop Shop (Convenience Store)
07.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed approximately 30 incoming calls, emails per day from customers.'
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Increased sales revenue by developing and implementing effective sales strategies.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Enhanced team performance with comprehensive training sessions, focusing on product knowledge and sales techniques.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeping
Royal Columbian Hospital
06.2023 - 09.2023
- Coordinated housekeeping schedules to maintain high standards of cleanliness throughout the facility.
- Maintained cleanliness throughout the store, conducting routine housekeeping tasks as necessary for optimal shopping experience.
- Collaborated with housekeeping and maintenance teams to optimize room availability and turnover times.
- Streamlined housekeeping duties for increased efficiency and a consistently clean living environment.
Cashier Team Lead
Barcelos, Market Crossing
01.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked effectively in the kitchen during busy times.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Team Member
Dollarama
12.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Order Picker and Inventory Control
H&M (Remco Wearhouse)
09.2021 - 11.2022
- 1 year experience in Picking, Sorting, LMI, QC, Inventory and some knowledge regarding paperwork.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Maintained strong working relationships with coworkers, contributing to a positive and supportive team environment within the warehouse.
Head girl
Delhi International School and SBHSM school
04.2018 - 03.2020
- Developed managing skills and boost up my confidence to manage and handle every situation smartly.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Team Member
Royal Banquet Hall
- Side Job: Team Member.
Education
Associate of Arts - General Arts
Columbia College
Vancouver , BC 09.2024
Senior Secondary education - CBSE
Delhi International School
HSP04.2020
Certified with Computer Basics Course - undefined
Savitri Infotech Center
Skills
- Customer service
- Team leadership
- Cash handling and management
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Team management
- Workflow coordination
- Coaching and mentoring
- Adaptability and dependability
- Team collaboration
- Retail operations
- Inventory management
- POS system proficiency
- Workload prioritization
- Creative thinking
Availability
Full Time:: Day, Night and emergency call.
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Limited Working
French
Elementary
Timeline
Sales Manager
One Stop Shop (Convenience Store)
07.2023 - Current
Housekeeping
Royal Columbian Hospital
06.2023 - 09.2023
Cashier Team Lead
Barcelos, Market Crossing
01.2023 - 07.2023
Team Member
Dollarama
12.2022 - 02.2023
Order Picker and Inventory Control
H&M (Remco Wearhouse)
09.2021 - 11.2022
Head girl
Delhi International School and SBHSM school
04.2018 - 03.2020
Team Member
Royal Banquet Hall
Certified with Computer Basics Course - undefined
Savitri Infotech Center
Associate of Arts - General Arts
Columbia College
Senior Secondary education - CBSE
Delhi International School
Similar Profiles
Navdeep KaurNavdeep Kaur
Retail Store Supervisor at One Stop Convenience StoreRetail Store Supervisor at One Stop Convenience Store
Nellie RodriguezNellie Rodriguez
Assistant Manager at Top Stop Convenience StoreAssistant Manager at Top Stop Convenience Store
Jose Ramirez JrJose Ramirez Jr
Assistant Manager at J & A Quik Stop - Convenience StoreAssistant Manager at J & A Quik Stop - Convenience Store
Anshveer GillAnshveer Gill
Construction Foreman at Future Lane ConstructionConstruction Foreman at Future Lane Construction
Tushar KumarTushar Kumar
Construction Worker at North Star RenovationConstruction Worker at North Star Renovation