Jasmanpreet Kaur

Training employees

• Trained employees to enhance operational efficiency and ensure compliance with company standards.
• Managed procurement of essential supplies to ensure seamless operational efficiency.
• Handled and responded to calls and emails, ensuring efficient communication and resolution of operational inquiries.
• Processed and managed incoming documentation to ensure accurate and timely record-keeping.
• Coordinated the receipt of medication supplies, ensuring accuracy and compliance with inventory protocols.
• Monitored and ensured timely delivery of shipments.
• Resolved operational challenges and effectively managed staff to ensure seamless workflow.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Facilitated and actively contributed to safety-first meetings to promote a culture of workplace safety.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Oversaw inventory management, optimizing stock levels, and reducing waste.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Maintained inventory of office supplies and placed orders.
• Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
• Implemented new CRM system to track client interactions, improving response times and client satisfaction.