JASMANPREET KAUR
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations, and customer loyalty.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Fortinos Supermarket
10.2023 - 03.2024
- Delivered prompt service to prioritize customer needs.
- Investigated and resolved customer inquiries and complaints quickly.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Educated customers about billing, payment processing and support policies and procedures.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Frontline Cashier
Walmart
04.2024 - 12.2024
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Helped customers complete purchases, locate items, and join reward programs.
- Approached every question or concern with calm and level-headed approach.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
DIPLOMA - BUSINESS GENERAL
NIAGARA COLLEGE TORONTO
03.2025
SENIOR SECONDARY - undefined
CBSE
07.2022
Skills
- Accurate Cash Handling Skills
- Inventory Protection
- Consistently Professional Attire
- Stock Replenishment
- Effective Client Engagement
- Proficient in Scanner Use
- Negotiation Skills
- Collaborative Teamwork
- Workforce Education Programs
- Sales Strategy Development
- Guest Experience Coordination
- Multi-task management
- Responsive to Change
Certification
- WHMIS Training and GMP Test
- OHS Certificate
- DISPATCH Training & Certification
Profile - Name
JASMANPREET KAUR
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Frontline Cashier
Walmart
04.2024 - 12.2024
Customer Service Representative
Fortinos Supermarket
10.2023 - 03.2024
SENIOR SECONDARY - undefined
CBSE
DIPLOMA - BUSINESS GENERAL
NIAGARA COLLEGE TORONTO
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