Jasmanpreet Kaur
Winnipeg, MB,MB - Manitoba
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Red River Co-op
05.2022 - 01.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating the company website and placing online orders, improving overall user experience.
Security Guard
Securitas Security
02.2023 - 10.2023
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
Front Desk Receptionist
Gill English Planet
02.2021 - 08.2021
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Education
Professional Photography -
Red River College of Applied Arts, Science And Technology
Winnipeg, MB08.2022
Skills
- Consultative Sales
- Paperwork Processing
- Data Entry
- Appointment Scheduling
- Keen Observer
Languages
English
Professional Working
Hindi
Full Professional
Certification
class 5 full driving license
Timeline
Security Guard
Securitas Security
02.2023 - 10.2023
Customer Service Representative
Red River Co-op
05.2022 - 01.2024
Front Desk Receptionist
Gill English Planet
02.2021 - 08.2021
Professional Photography -
Red River College of Applied Arts, Science And Technology
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