Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Jasmandeep Kaur

Brampton,ON

Summary

Results-driven Technical Sales Representative with 5+ years of experience in selling complex technical solutions to top-tier clients. Proven track record of exceeding sales targets by leveraging strong industry knowledge, excellent communication skills, and a consultative approach to understand clients' needs. Skilled in building and maintaining relationships, and adept at presenting technical information in a clear and persuasive manner. Seeking to utilize my expertise to drive revenue growth and establish long-lasting partnerships in a dynamic sales environment.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Rogers
Brampton, Ontario
02.2024 - Current
  • Processed transactions using a point-of-sale system.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Demonstrated product features and benefits for customers' needs.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed promotional strategies to increase sales volume.
  • Greeted customers and provided exceptional customer service.

Techinical Sales Repersentative

IO Solutions Contact Center(Fido and Rogers)
Charlottetown, Prince Edward Island
11.2021 - 02.2024
  • Proven track record of exceeding sales targets by utilizing in-depth technical knowledge to effectively communicate product features and benefits to potential clients
  • Skilled at identifying customer needs and recommending appropriate technical solutions to drive sales and customer satisfaction
  • Collaborate with engineering and product development teams to provide feedback from clients and contribute to the development of new products and features
  • Develop and maintain strong relationships with key accounts by offering technical support, training, and regular communication to ensure satisfaction and repeat business
  • Utilize CRM software to track sales leads, manage customer interactions, and analyze sales data to identify trends and opportunities for growth

Dispatcher

YHM TRANSPORTS INC
Callgary, Canada
11.2021 - 11.2022
  • Coordinated and dispatched delivery drivers to multiple locations efficiently and within designated time frames
  • Managed a high volume of incoming calls and emails from customers and quickly resolved any issues or concerns
  • Utilized GPS and tracking systems to monitor driver locations and provide real-time updates to customers
  • Demonstrated strong problem-solving skills and ability to prioritize tasks in a fast-paced environment, resulting in timely and accurate dispatching of resources
  • Created and maintained detailed logs and reports of all dispatch activities and communicated with team members to ensure smooth operations

Crew Member

Tim hortons
Montreal, Quebec
06.2019 - 06.2020
  • Provided excellent customer service by assisting guests with menu selections and addressing any concerns or special requests
  • Worked efficiently as part of a team to ensure smooth operations, including taking orders, serving food, and cleaning dining and kitchen areas
  • Demonstrated strong communication skills by effectively conveying daily specials and promotions to guests
  • Collaborated with coworkers to uphold high standards of food quality and presentation, resulting in positive guest feedback

Education

Computer science Technology - software testing

Matrix College of Management Technology and Healthcare Inc
10.2021

Global supply chain mangement - Business Administration and Management,General

Matrix College of Management Technology and Healthcare Inc
07.2020

Bachelor of Commerce - Business Administration and Management,General

Punjabi University, Patiala
07.2018

Skills

  • Communication
  • Coaching
  • Active Listening
  • MS Proficiency
  • Data Entry and Maintenance
  • Calm and Professional Under Pressure
  • Payment Processing
  • Client Account Management
  • Retail loss prevention
  • Promotional support
  • Order Processing
  • Upselling
  • Inventory Control

Certification

Issue and Complaint Resolution

Languages

  • English
  • Hindi
  • Punjabi

Timeline

Sales Associate

Rogers
02.2024 - Current

Techinical Sales Repersentative

IO Solutions Contact Center(Fido and Rogers)
11.2021 - 02.2024

Dispatcher

YHM TRANSPORTS INC
11.2021 - 11.2022

Crew Member

Tim hortons
06.2019 - 06.2020

Computer science Technology - software testing

Matrix College of Management Technology and Healthcare Inc

Global supply chain mangement - Business Administration and Management,General

Matrix College of Management Technology and Healthcare Inc

Bachelor of Commerce - Business Administration and Management,General

Punjabi University, Patiala
Jasmandeep Kaur