Jasman Brar
Surrey
Summary
Highly organized and dependable candidate skilled in efficiently managing multiple priorities while maintaining a positive attitude. Proven track record of assuming additional responsibilities to ensure the attainment of team objectives.
Overview
3
3
years of professional experience
Work History
FASHION ASSOCIATE
RW & CO.
05.2023 - Current
- Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs
- Maintained understanding of inventory and merchandising
- Monitored shopper activity to provide loss prevention control
Customer Service Representative
Shell
02.2024 - 05.2024
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Key Holder
Once Upon a Child
02.2023 - 11.2023
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
Key Holder Supervisor
Urban Behaviour
09.2022 - 02.2023
- Improved customer service by projecting friendly and knowledgeable attitude.
- Received and counted money.
- Opened inventory boxes and restocked shelves.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
SUPERVISOR
DELHI DELITE CUISINE & GRILL
12.2021 - 08.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Trained new employees and evaluated their performance and trained to improve weak areas
Education
Psychology
KWANTLEN POLYTECHNIC UNIVERSITY
10.2024
Skills
- Fashion illustration
- Fashion retail
- Meeting sales goals
- Upselling strategies
- Teamwork and collaboration
- Friendly and helpful
- Honest and dependable
Languages
English
Full Professional
Timeline
Customer Service Representative
Shell
02.2024 - 05.2024
FASHION ASSOCIATE
RW & CO.
05.2023 - Current
Key Holder
Once Upon a Child
02.2023 - 11.2023
Key Holder Supervisor
Urban Behaviour
09.2022 - 02.2023
SUPERVISOR
DELHI DELITE CUISINE & GRILL
12.2021 - 08.2022
Psychology
KWANTLEN POLYTECHNIC UNIVERSITY
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