Jasmail Gill
Edmonton,Canada
Summary
Customer service professional with extensive experience in retail, hospitality, and reception. Proficient in front desk operations, phone management, scheduling, and addressing client inquiries. Demonstrated ability to multitask effectively while fostering a positive and organized environment. Strong communication skills contribute to seamless daily operations.
Overview
6
6
years of professional experience
Work History
Apprentice Hairstylist, Senior Beauty Consultant
Chatters Hair Salon
Edmonton, AB
12.2024 - Current
- Managed appointment scheduling for stylists and clients efficiently.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Updated customer records to ensure accuracy of data entered into database.
- Greeted customers and handled their inquiries in a professional manner.
- Communicated with stylists to confirm availability for walk-in clients.
- Maintained cleanliness and organization of salon tools and workstations daily.
- Educated clients on proper hair care methods and product recommendations.
- Performed haircuts, color treatments, and styling techniques for diverse clients.
Hostess & To-Go Specialist
Olive Garden
Edmonton, AB
01.2023 - 06.2025
- Greet and welcome guests, manage reservations, and ensure efficient table seating.
- Handle phone inquiries and prepare orders for curbside pickup and catering.
- Deliver exceptional customer service in a fast-paced environment.
- Assisted servers by communicating special requests and guest needs.
- Collaborated with team members to improve guest service efficiency.
Receptionist
Charisma Hair Fashion Inc
Edmonton, AB
08.2024 - 12.2024
- Managed appointment scheduling for stylists and clients efficiently.
- Greeted clients warmly upon arrival and ensured a welcoming atmosphere.
- Handled customer inquiries and provided information about services offered.
- Processed payments and maintained accurate financial records daily.
- Maintained cleanliness and organization of the reception area and waiting room.
- Assisted in inventory management by tracking supplies and placing orders.
- Scheduled appointments using an online booking system.
- Performed housekeeping duties such as laundry, dusting surfaces, cleaning stylists stations for next clients, and cleaning windows and mirrors.
Hostess
Cora Breakfast and Lunch
Edmonton, AB
07.2023 - 10.2023
- Managed guest flow by greeting, seating, and attending to guest needs.
- Handled reservations and inquiries both in-person and over the phone.
- Provided friendly service and ensured a positive guest experience.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Built positive relationships with other front-of-house and kitchen staff.
Cashier
Real Canadian Superstore
Edmonton, AB
12.2021 - 03.2023
- Processed transactions using cash, cheque, and credit cards with precision.
- Maintained up-to-date knowledge of promotions, policies, and store procedures.
- Delivered excellent customer service and upheld store standards.
Cashier & Salesfloor Associate
Winners
Edmonton, AB
10.2019 - 01.2020
- Operated registers, processed transactions, and balanced cash drawers.
- Provided knowledgeable assistance on merchandise and store layout.
- Helped organize and merchandise products to maximize sales.
Education
Hairstyling Diploma - Edmonton, AB
MC College
Edmonton, AB01.2024
High School Diploma -
J. Percy Page High School
Edmonton, AB06-2019
Skills
- Exceptional Verbal Communication
- Customer relations
- Teamwork & Collaboration
- Time Management
- Attention to Detail
- Problem Solving & Conflict Resolution
- Highly Organized & Quick Learner
Languages
English
Native/ Bilingual
Punjabi
Full Professional
Hindi
Elementary
Timeline
Apprentice Hairstylist, Senior Beauty Consultant
Chatters Hair Salon
12.2024 - Current
Receptionist
Charisma Hair Fashion Inc
08.2024 - 12.2024
Hostess
Cora Breakfast and Lunch
07.2023 - 10.2023
Hostess & To-Go Specialist
Olive Garden
01.2023 - 06.2025
Cashier
Real Canadian Superstore
12.2021 - 03.2023
Cashier & Salesfloor Associate
Winners
10.2019 - 01.2020
Hairstyling Diploma - Edmonton, AB
MC College
High School Diploma -
J. Percy Page High School
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