Jasleen Kaur
Saskatoon,SK
Summary
Experienced in fostering a collaborative work environment, dedicated leader actively partnering with colleagues to cultivate an engaged and empowering culture. Proven track record in establishing and nurturing relationships with a wide array of stakeholders in dynamic and fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Fuddruckers
09.2023 - 05.2024
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Front Desk Supervisor and Night Auditor
Holiday Inn Express
07.2022 - 12.2023
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answer internal and external phone calls and emails and direct guests to the appropriate department
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Developed strong working relationships with other departments within the hotel, fostering efficient communication channels between teams.
- Supported sales efforts by promoting hotel facilities and services during interactions with potential clients or guests.
Food Service Supervisor
A&W Restaurant Inc.
08.2021 - 07.2023
- Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food
- Train staff in job duties, and sanitation and safety procedures
- Ensure that food and service meet quality control standards
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Monitored food quality and service levels to maximize kitchen and dining area performance.
Food Service Supervisor
Opa of Greece
12.2020 - 08.2021
- Coordinated scheduling of deliveries with suppliers and vendors to obtain products on-time and keep stock fresh
- Inspected received food items to verify quality, quantity, and freshness of goods received
- Supervised food service workers to keep kitchen moving and provide every customer with hot, fresh meal
- Oversaw food preparation and cooking activities to uphold safe and sanitary practices, check portion control, and assess final presentation
- Trained the team to safely prepare food items for customers
Field Sales Representative
SDI Marketing Inc.
01.2020 - 08.2020
- Create a warm and cozy atmosphere for our guests in accordance with the vision of the store by acting in a welcoming and approachable manner during customer interactions
- Follow and achieve department's sales goals on a monthly, quarterly, and yearly basis
- “Go the extra mile” to drive sales
- Remain knowledgeable on products offered and discuss available options and provide in-depth product knowledge, including features, benefits, and overall value
- Handle customer complaints in a calm and professional manner and report anything unusual or any major incidents to management
- Provide recommendations based on customer's stated preferences, needs and desires
Education
GED - Office Administration - Executive
Fanshawe College
London, ON08.2020
High School Diploma - Humanities
D.A.V. Senior Secondary Public School
Ambala, IND03.2018
Skills
- Simultaneous Task Management
- Proficient Speaking Abilities
- Meticulous Attention
- Fulfill Customer Expectations
- Create Financial Documentation
- Strategic Idea Generation
- Strategic Team Guidance
- Organized Time Allocation
- Proficient Team Guidance
- Service Excellence
- Analytical Decision-Making
- Staff Skill Enhancement
Certification
- Older Adult Mistreatment from an Ethno Cultural Lens
- Suicide and Engage Safety
- Serve It Right
- Food Handler
- Worker Health and Safety Awareness
Timeline
Manager
Fuddruckers
09.2023 - 05.2024
Front Desk Supervisor and Night Auditor
Holiday Inn Express
07.2022 - 12.2023
Food Service Supervisor
A&W Restaurant Inc.
08.2021 - 07.2023
Food Service Supervisor
Opa of Greece
12.2020 - 08.2021
Field Sales Representative
SDI Marketing Inc.
01.2020 - 08.2020
High School Diploma - Humanities
D.A.V. Senior Secondary Public School
GED - Office Administration - Executive
Fanshawe College
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