Jasleen Varyar
London,Canada
Summary
Experienced in office management and administration with a proven track record of optimizing productivity, efficiency, and service quality in diverse environments. Known for dependability, ethics, and reliability, excelling as a support specialist and leader by leveraging advanced organizational, technical, and business skills. Collaborates seamlessly with cross-functional teams to deliver operational and service excellence.
Overview
2025
2025
years of professional experience
Work History
Volunteer Coordinator
Humana Community Services
- Helped in raising awareness about youth homelessness and also helped in raising funds to eradicate the causes of homelessness.
- Established clear volunteer roles and responsibilities, leading to more efficient project execution.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
Front-end Associate
The Home Depot
04.2023 - Current
- Demonstrated excellent attendance and punctuality, often covering shifts for colleagues when needed
- Consistently received positive customer feedback and high satisfaction ratings
- Recognized for providing exceptional service during peak shopping periods.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Receptionist Administrator
Desjardins Insurance
04.2023 - 12.2023
- Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
- Contributed to the company''s positive image by consistently delivering exceptional service to clients and visitors.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Helped office staff prepare reports and presentations for internal or client-related use.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Volunteer
NCC
03.2016 - 03.2020
- Maintained clean, neat, and operational facilities to serve program needs
- Assisted with special events and programs
- Used strong interpersonal communication skills to convey information to others
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
Education
2 Year's Diploma - Office Administration Executive
Fanshawe College
London, ONHigh School Diploma -
Sarvodaya Kanya Vidyalaya
New Delhi, India07.2020
Skills
- Interpersonal communication skills
- Volunteer orientation and onboarding
- Phone Etiquette
- Volunteer Scheduling and coordination
- Schedule Management
- Cash Handling
- Budget Management
- Team Leadership
- Decision-Making
- Workflow Optimization
- Customer Service
- Multitasking and Organization
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Receptionist Administrator
Desjardins Insurance
04.2023 - 12.2023
Front-end Associate
The Home Depot
04.2023 - Current
Volunteer
NCC
03.2016 - 03.2020
High School Diploma -
Sarvodaya Kanya Vidyalaya
Volunteer Coordinator
Humana Community Services
2 Year's Diploma - Office Administration Executive
Fanshawe College
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