Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
Timeline
Generic

Jasleen Singh

Summary

Experience working within a cross-functional team displaying strong problem-solving skills and a team player

mindset.

• Demonstrated systematic problem-solving in identifying, prioritizing, communicating and resolving quality

issues.

• Maintained strong working relationships with clients showcasing a clear understanding of their specific needs

and expectations demonstrating excellent interpersonal skills.

• Languages: English, Hindi, Punjabi

• Drives own vehicle to relocate.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Supervisor

Mini Moes Burgers
01.2022 - 09.2024


1. Staff Supervision and Training:

• Oversee daily staff activities, provide training, and ensure adherence to company policies and service standards.

2. Customer Service Excellence:

• Resolve customer complaints, ensure satisfaction, and maintain a welcoming dining experience.

3. Operational Management:

• Ensure smooth restaurant operations, monitor food quality, maintain cleanliness, and enforce health and safety regulations.

Freight, Railcar

Indian Railways
09.2020 - 08.2021
  • 1. Train Operations:• Direct and oversee the movement of trains, ensuring safety and efficiency.• Carry out specific instructions regarding a train’s route, movements, and schedules.• Coordinate and perform coupling and uncoupling of train cars.
  • 2. Signal and Communication Management:• Observe, interpret, and relay signals or instructions affecting the train’s movement.• Use hand signals or radio communication to instruct engineers when to start, stop, or back up.• Maintain clear communication with crew members and follow emergency protocols.
  • 3. Safety and Emergency Handling:• Provide flag protection and relay signals in emergency situations.• Handle fire extinguishers, apply first aid techniques, and manage unexpected scenarios.
  • 4. Compliance with Rules and Procedures:• Follow General Code of Operating Rules (GCOR), general orders, bulletins, and safety instructions.• Ensure all train movements adhere to railway standards and operational guidelines.
  • 5. Documentation and Reporting:• Fill out and manage train orders, switch lists, and other forms or reports.• Ensure all records are clear, legible, and accurate.
  • 6. Physical Demands:• Move on and off moving or stationary equipment safely.• Perform physically demanding tasks, including walking, climbing, and lifting heavy objects.
  • 7. Adaptability to Work Conditions:• Work in a 24/7 environment, including nights, weekends, holidays, and long shifts.• Operate in varying weather conditions for extended periods.This breakdown covers the primary duties and expectations of a railway conductor in a simple and professional manner. Let me know if you need further customization!

Education

2 Year Diploma - General Business

Skills

  • Technical Proficiency: Experience with CRM tools, MS Office Suite (Word, Excel, Outlook), and digital communication platforms
  • Workplace Skills: Strong interpersonal communication, multitasking, and the ability to lead and adapt to dynamic
  • Physical Endurance and Strength : Ability to perform physically demanding tasks such as walking long distances, climbing, lifting up to 80 pounds, and working outdoors in all weather conditions
  • Attention to Detail and Focus : Excellent ability to multitask, interpret signals, and maintain focus to ensure safe and efficient train operations
  • Communication Skills : Strong verbal communication skills to provide clear instructions over the radio, coordinate with crew members, and relay critical signals
  • Adaptability to a Demanding Schedule : Flexibility to work unscheduled shifts, including 12-hour days, nights, weekends, and holidays, and report to work within a two-hour call window
  • Safety and Rule Compliance : Thorough understanding of operating rules, safety instructions, and emergency procedures, with the ability to apply first aid and handle emergencies effectively

Certification

  • Use of Force
  • First Aid and CPR
  • WHMIS
  • BSOT
  • Fire Safety
  • Indigenous Awareness
  • Note taking and Report Writing
  • Computer safety Awareness
  • Customer Service
  • Active Shooter Situation
  • Bomb Threats
  • Diversity Awareness
  • Field Level Risk Assessments
  • High Rise Tower Security
  • Mental Health Awareness
  • Responding to Opioid
  • Threat Assessment
  • Patrol Procedure
  • Workplace Violence and Harassment
  • Human Right Training
  • Customer Service Standards Training
  • Fire Safety and High-Risk Building
  • Slip Trip and fall
  • Workplace Respect

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary

Accomplishments

  • Awards for Athletic Performance:

Timeline

Supervisor

Mini Moes Burgers
01.2022 - 09.2024

Freight, Railcar

Indian Railways
09.2020 - 08.2021

2 Year Diploma - General Business

Jasleen Singh