Jasleen Kaur Dhillon
Spruce Grove,AB
Summary
Customer-focused professional with over 6 years of experience in retail, operations, and municipal facility environments. Skilled in customer service, administrative support, safety compliance, and cash handling. Experienced in working with corporate systems, software tools, and public-facing roles. Recognized for strong communication, problem-solving, and teamwork in fast-paced, customer-oriented settings.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
Amazon Fulfillment Center
Acheson, AB
01.2023 - Current
- Process customer orders with speed, accuracy, and attention to detail.
- Maintain compliance with workplace safety standards, including reporting and emergency readiness.
- Collaborate with team members to achieve high performance targets.
Department Manager
Walmart Canada
01.2019 - 02.2023
- Supervised department operations, including staff scheduling, merchandising, and stock control.
- Delivered exceptional customer service, resolving inquiries and complaints professionally.
- Trained, coached, and developed team members to ensure consistent service excellence.
- Managed cash handling, daily reconciliations, and financial reporting.
- Monitored and enforced corporate safety standards and reporting processes.
Administrative Professional Field Placement (150 Hours)
Meadows Community Recreation Centre, City of Edmonton
Edmonton
01.2020 - 02.2020
- Built a Google Site for Personal Training services for the City of Edmonton.
- Updated booking spreadsheets for the Personal Fitness Centre in RAMS.
- Gained proficiency with Google Workspace tools: Sites, Hangouts, Forms, Sheets, and Drive.
- Used PeopleSoft for time management and scheduling tasks.
- Operated Intel booking software to schedule classes and manage facility operations.
- Worked in SAP software to complete financial reporting tasks.
- Attended City meetings and contributed to project discussions.
Cashier
Walmart Canada
02.2018 - 01.2019
- Provided friendly and efficient checkout service to customers.
- Handled cash, debit, and credit transactions with accuracy and accountability.
- Assisted customers with inquiries, returns, and product information.
- Maintained a clean, organized, and professional front-end environment.
Education
Administrative Professional Certificate - undefined
NorQuest College
12.2019
Business Analysis & Professional Communication - undefined
MacEwan University
12.2018
Skills
- Customer service & relationship management
- Cash handling, sales & reconciliations
- Administrative support & data entry
- Safety compliance, WHMIS & emergency response
- Microsoft Office & Google Workspace tools
- PeopleSoft, SAP, Intel booking software
Languages
English
Full Professional
Timeline
Fulfillment Associate
Amazon Fulfillment Center
01.2023 - Current
Administrative Professional Field Placement (150 Hours)
Meadows Community Recreation Centre, City of Edmonton
01.2020 - 02.2020
Department Manager
Walmart Canada
01.2019 - 02.2023
Cashier
Walmart Canada
02.2018 - 01.2019
Administrative Professional Certificate - undefined
NorQuest College
Business Analysis & Professional Communication - undefined
MacEwan University