Jasleen Kaur
Brampton,Canada
Summary
Dedicated professional with expertise in Office Operations and Administrative Support. Proficient in coordinating tasks, maintaining organized environments, and enhancing office efficiency through strong organizational skills. Proven ability to communicate effectively and multitask to address diverse administrative needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
K's Logistics
05.2024 - 11.2025
- Enhanced workflow efficiency by coordinating office operations across various departments.
- Optimized executives' schedules by effectively managing appointments and meetings.
- Streamlined document retrieval by developing and maintaining efficient filing systems.
- Ensured data accuracy and confidentiality through diligent database maintenance and entry.
- Oversaw office services, coordinating accommodation, equipment, and supply needs efficiently.
- Compiled and prepared reports, manuals, and correspondence for internal communications.
Sales Manager
BUILDERS' BLISS
12.2022 - 04.2024
- Achieved sales goals by educating customers on product features and benefits.
- Cultivated trust with customers through meaningful personal connections and interactions.
- Drove business growth through effective online sales and digital marketing strategies.
- Supervised daily operations of 4-5 employees to ensure efficient workflow.
- Developed employee schedules and managed time-off requests for optimal staffing.
- Enhanced staff performance through continuous coaching and constructive feedback.
Sales Representative
NOBLE VANITY AND MORE
04.2022 - 07.2022
- Conducted thorough market research to inform product and business strategies.
- Negotiated effectively, fostering strong collaboration with clients for successful outcomes.
- Ensured accurate and timely processing of all necessary paperwork and documentation.
- Closed deals efficiently through persuasive communication techniques and relationship building.
- Collaborated with management to establish annual sales plans and performance targets.
Retail Sales Manager
STONES AND TILES R US, ON
09.2020 - 03.2022
- Facilitated customer flooring selections to meet project requirements effectively.
- Resolved customer issues promptly, enhancing overall satisfaction and service quality.
- Conducted pricing analysis and negotiated material costs with customers successfully.
- Trained over 10 employees on new products and consultative selling strategies.
Education
Graduate Certificate - Business (BBS)
Seneca College
Commerce
Sacred Heart Sr Sec School
Skills
- Proficient in MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access, SQL
- Proficient in QuickBooks, SOS Inventory
- Strong Analytical Skills, Problem Solving Skills, and Communication Skills
- Schedule Management
- Performance Improvement
- Time management abilities
- Office Management
- Confidentiality and Data Protection
- Data entry
- Microsoft office
- Scheduling appointments
- Billing and invoicing
- File organization
- Inventory management
- Telephone reception
- Payroll
- Leadership and supervision
- Event planning
- Proofreading
Accomplishments
- Increased in-sale specialty sales from 48% and staff participation from 89%
- Grew the same store sales for 2 consecutive years
- Increased employee satisfaction and engagement by 7.5%
- Strategic relationship building skills. Built relationship with customers by listening effectively, solving problems creatively, and using tact and diplomacy to find common ground and achieve win-win outcomes.
Languages
Punjabi
Native or Bilingual
Hindi
Full Professional
English
Native or Bilingual
Certification
- Certified in SQL, Java, C+
- QuickBooks
- Excel
- SOS Inventory Software
- Expert IT
- Border connect
Timeline
Administrative Assistant
K's Logistics
05.2024 - 11.2025
Sales Manager
BUILDERS' BLISS
12.2022 - 04.2024
Sales Representative
NOBLE VANITY AND MORE
04.2022 - 07.2022
Retail Sales Manager
STONES AND TILES R US, ON
09.2020 - 03.2022
Commerce
Sacred Heart Sr Sec School
Graduate Certificate - Business (BBS)
Seneca College