Jasleen Kaur
Regina,Canada
Summary
Experienced Shift Manager providing coordinated team delegation and supporting advanced production. Expert collaborator nurturing employee success by developing compatible work teams to increase productivity. Experienced with managing daily operations and supporting senior management in fast-paced environment. Utilizes strong organizational and multitasking abilities to maintain smooth workflows. Track record of effective communication and team leadership, ensuring consistent service quality and operational efficiency.
Overview
5
5
years of professional experience
Work History
2nd Assistant Manager
Mcdonalds
06.2022 - Current
- Led training sessions to enhance team skills and knowledge base.
- Spearheaded initiatives aimed at increasing customer satisfaction levels.
- Scheduled shifts and assigned tasks to optimize workforce productivity.
- Established and maintained relationships with key stakeholders and clients.
- Maintaining a People-First culture in the restaurant.
- Appreciating crew, setting incentives during the shift and rewarding them for the hard-work.
- Giving 100% to my department and focusing on delivering great results to the team.
- Focus on developing and providing great customer service.
Security Guard
Blackbird Security
03.2023 - 02.2025
- Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance.
- Verified scheduled locking and unlocking of doors and physical entrances to secured buildings.
- Authorized entrance of approved personnel to secured areas and buildings.
- Reduced risk of intrusion, Investigating alarms and disturbances across monitored areas.
- Enforced company policies and guidelines to maintain orderly operations.
- Greeted visitors and issued access badges and parking instructions.
Receptionist Administrator
Dr. A.P Sharma Hospital
01.2021 - 02.2022
- Managed front desk operations, ensuring seamless daily administrative functions.
- Coordinated appointment scheduling and maintained an organized calendar for multiple executives.
- Handled incoming communications, directing inquiries to appropriate departments efficiently.
- Implemented filing systems to enhance document retrieval and improve office organization.
- Trained new staff on office procedures and client interaction protocols for optimal service delivery.
- Assisted in the preparation of internal reports, ensuring accuracy and timely distribution to stakeholders.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Certificate in Liberal Arts - Liberal Arts
University of Regina
Regina, SK01.2024
Skills
- Customer service
- Employee training
- Negotiation and conflict resolution
- Reporting and documenting
- Multitasking Abilities
- Adaptability and flexibility
- Idea development and brainstorming
- Professionalism
- Problem-solving abilities
- Work Planning and Prioritization
- Effective communication
- Team collaboration
- Team leadership
- Scheduling and planning
Timeline
Security Guard
Blackbird Security
03.2023 - 02.2025
2nd Assistant Manager
Mcdonalds
06.2022 - Current
Receptionist Administrator
Dr. A.P Sharma Hospital
01.2021 - 02.2022
Certificate in Liberal Arts - Liberal Arts
University of Regina
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