Summary
Overview
Work History
Education
Skills
Timeline
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JASLEEN KAUR

Brampton,ON

Summary

Dynamic, detail-oriented professional with extensive experience as Medical Receptionist at Axis Physiotherapy Clinic. Expertise in medical billing and coding, appointment scheduling, and proficiency in EMR systems. Acknowledged for elevating patient satisfaction through exceptional communication and efficient administrative support, ensuring seamless operations and compliance.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

WALMART
11.2023 - 04.2025
  • Resolved customer complaints promptly and efficiently, enhancing client satisfaction.
  • Maintained professionalism while addressing challenging customer interactions.
  • Coordinated with internal teams to ensure timely delivery of solutions based on client needs.

Medical Receptionist

AXIS PHYSIOTHERAPY CLINIC
04.2023 - 09.2023
  • Ensured efficient patient workflows through high-quality administrative support and customer service.
  • Scheduled patient appointments and followed up to optimize attendance rates.
  • Processed payments and maintained detailed patient files for compliance.
  • Organized patient records systematically for quick access when needed.
  • Performed data entry into computer systems with precision and speed.
  • Managed front desk operations, including patient check-ins and paperwork completion.
  • Facilitated smooth administrative processes by providing exceptional assistance at the front desk.

Medical Receptionist

AMAR DENTAL
02.2020 - 08.2022
  • Responded to incoming calls from patients and medical offices, addressing inquiries efficiently.
  • Scheduled patient appointments, ensuring accuracy of appointment times with providers.
  • Prepared reports, invoices, letters, and medical records using various software applications.
  • Executed data entry tasks essential for billing and collections processes.

Education

High School Diploma -

ST CLAIR
Brampton, ON
09-2024

GED -

DIPS
JALANDHAR , PUNJAB
02-2021

Skills

  • Medical billing and coding
  • Appointment scheduling
  • Professional communication
  • Typing proficiency (100 wpm)
  • EMR and EHR systems
  • Medical terminology expertise
  • Office administration
  • Records management
  • Microsoft Office proficiency

Timeline

Customer Service Representative

WALMART
11.2023 - 04.2025

Medical Receptionist

AXIS PHYSIOTHERAPY CLINIC
04.2023 - 09.2023

Medical Receptionist

AMAR DENTAL
02.2020 - 08.2022

High School Diploma -

ST CLAIR

GED -

DIPS

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