Jasleen Kaur

Administrative & Clerical Tasks Financial & Accounting Duties Staff Supervision & Training Customer Service

• Maintain and organize office files, records, and documentation (e.g., invoices, employee records, vendor contracts).
• Prepare daily, weekly, and monthly reports on sales, labor, and inventory.
• Manage internal communications, memos, and correspondence for management and staff.
• Handle incoming calls, emails, and messages; direct inquiries as needed.
• Track and reconcile daily sales and cash deposits.
• Assist with accounts payable and receivable, including vendor invoices and billing.
• Manage petty cash and monitor budget expenditures.
• Help prepare financial reports for upper management or accounting firms.
• Recruit, hire, train, and supervise restaurant staff (servers, hosts, kitchen staff, etc.).
• Conduct performance evaluations, provide coaching, and discipline staff when necessary.
• Create staff schedules to ensure adequate coverage while managing labor costs.
• Foster a positive work environment that encourages teamwork and high morale.
• Maintain high levels of customer satisfaction through excellent service and quick resolution of complaints.
• Interact with guests to gather feedback and respond to concerns professionally.
• Ensure that the restaurant atmosphere is clean, inviting, and aligned with brand standards.

• Provided excellent customer service by anticipating needs and responding promptly to requests.
• Greeted and accommodated guests, building positive experience from first interaction.
• Prioritized multiple tasks in dynamic environment and stayed calm and composed.
• Used good communication skills to reduce guest dissatisfaction.
• Memorized menu to help diners make informed meal choices.
• Assisted with training of new staff members.
• Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
• Used focus and memorization skills to keep track of tables and remember orders.

. Office Operations & Organization . Administrative Support . Financial & Bookkeeping Tasks

• Oversee and manage daily administrative operations to ensure the office runs smoothly.
• Organize and maintain physical and digital filing systems for records, invoices, and correspondence.
• Order and manage office supplies, inventory, and equipment maintenance.
• Provide administrative assistance to executives, managers, or department heads.
• Handle incoming calls, emails, mail, and inquiries; route or respond appropriately.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Manage petty cash, invoice processing, and expense tracking.
• Assist with budgeting and preparing financial reports.
• Reconcile bank statements and assist with basic bookkeeping.