Customer Service Representative
7 Spice Restaurant-Receptionist
Brampton, Ontario
05.2024 - 08.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Updated and maintained databases with current information.
- Prevented key account losses by researching discrepancies and correcting problems.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Worked with Microsoft Office like Excel to manage records.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Conferred with customers by telephone or in person to provide information about products or services and take orders.
