Jasleen Kaur
Brampton
Summary
Customer service experience has helped me to develop qualities like excellent communication skills, leadership, cooperation and teamwork. Ability to solve problems and work in fast paced environment. Highly familiar with wide variety of software. Flexible, willing to change and learn.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Tag Security
11.2024 - 03.2025
- Supporting day-to-day operational issues.
- Writing reports and investigating routine incidents.
- Provide exceptional customer service to clients, customers, contractors and visitors to client's property.
- Identifies and clarifies residents needs and desires, answer question, gives directions and instructions.
- Maintain unit owner privacy and organization reputation by keeping information confidential.
- Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishment.
Front Desk Associate
Magnum Security
04.2024 - 09.2024
- Welcomes on-site visitors to determine the nature of the business and announces visitors to appropriate personnel.
- Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel.
- Prepares logs or reports as required for site; writes and/or types reports and/or enters information in a computer using standard grammar.
- Inspects security control logs and monitor CCTV
Education
Secondary education diploma -
PAU school
LudhianaOffice admin and health service -
Mohawk college
MississaugaSkills
- Time management
- Access control
- Customer service
- Conflict resolution
- Team collaboration
- CCTV monitoring
- Incident reporting
- Emergency response
- Verbal and written communication
Certification
- First-aid and CPR
- WHMIS
- Security license
Availability
Full time (Morning, evening, night)
Languages
- English
- Hindi
- Punjabi
Timeline
Security Guard
Tag Security
11.2024 - 03.2025
Front Desk Associate
Magnum Security
04.2024 - 09.2024
Secondary education diploma -
PAU school
Office admin and health service -
Mohawk college
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