Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Timeline
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Jasleen Kaur

Brampton,Canada

Summary

Seasoned Dispatch Coordinator with a proven track record at JWD Logistics, enhancing operational efficiency and team coordination. Expert in route optimization and adept in communication, I significantly improved delivery timeliness and productivity. Leveraging customer service excellence and data entry precision, I drive continuous improvement and problem-solving initiatives.

Overview

6
6
years of professional experience

Work History

Dispatcher

Denmax Freight Ltd.
Mississauga, ON
07.2024 - 01.2025
  • Verified driver credentials prior to assigning them a route or task.
  • Analyzed operational data to identify trends and areas for improvement.
  • Recorded and maintained files or records of customer requests, work or services performed.

Dispatcher

Blackbird Transportation
Mississauga, ON
01.2024 - 06.2024
  • Created daily reports detailing response times, call volumes, and other pertinent information.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Set schedules, implemented new policies, and worked with managers to optimize operational procedures and establish clear objectives.

Dispatch Coordinator

JWD Logistics
Mississauga, ON
01.2023 - 12.2023
  • Determined most cost-effective methods for transportation of goods based on weight, volume, destination, and urgency of delivery.
  • Balanced technician workloads to help minimize drive time and maximize productivity.
  • Monitored phone queue, supported emails and retrieved inbound support faxes.
  • Scheduled or dispatched workers, equipment or service vehicles to locations using radios or telephones.
  • Coordinated and monitored daily delivery routes to ensure timely completion.
  • Ensured accuracy of data entry into dispatch system including load details, rates, carrier information.
  • Recorded and maintained files or records of customer requests, work or services performed.

Housekeeping Supervisor

Westin Hotel
Toronto, Canada
01.2021 - 12.2022
  • Conducted regular room inspections to verify compliance with housekeeping standards
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements
  • Completed schedules, shift reports, and other business documentation
  • Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards

Line Supervisor

DECIEM The Abnormal Beauty
Toronto, Canada
07.2019 - 01.2021
  • Recommended and implemented measures to improve production methods and quality of products.
  • Managed inventory levels by monitoring stock usage and restocking supplies as necessary.
  • Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.

Education

Business Management - Business

Conestoga College Institute of Technology and Advanced Learning
Kitchener, ON
09.2019

Skills

  • Communication skills
  • Customer service
  • Record keeping
  • Operational analysis
  • Workload balancing
  • Team coordination
  • Problem solving
  • Data entry
  • Route optimization
  • Time management
  • Dispatch coordination

Hobbies and Interests

Cooking, My Hobby is making Food., It's Fun for the Whole Family., It's Rewarding., It's Creative., It's an Inexpensive Hobby., It Helps Release Stress., It Helps you Stay Healthy., It's Great for Celebrating

Languages

English (Fluent)

Punjabi, Hindi (Fluent)

Timeline

Dispatcher

Denmax Freight Ltd.
07.2024 - 01.2025

Dispatcher

Blackbird Transportation
01.2024 - 06.2024

Dispatch Coordinator

JWD Logistics
01.2023 - 12.2023

Housekeeping Supervisor

Westin Hotel
01.2021 - 12.2022

Line Supervisor

DECIEM The Abnormal Beauty
07.2019 - 01.2021

Business Management - Business

Conestoga College Institute of Technology and Advanced Learning

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Jasleen Kaur