Jasleen Kaur
Summary
Energetic and results-oriented professional with knack for team leadership and project coordination. Possesses solid understanding of strategic planning and resource management, paired with expertise in operational efficiency and effective communication. Dedicated to driving improvements and fostering productive work environment.
Overview
2
2
years of professional experience
Work History
Department Manager
Walmart
Kelowna, BC
05.2024 - Current
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Spearheaded diversity and inclusion initiative, resulting in more cohesive and collaborative team environment.
Product Process Specialist
Bestbuy
Surrey, BRITISH COLUMBIA
09.2023 - 04.2024
- Conducted regular audits of existing processes, identifying inefficiencies or discrepancies that needed correcting
- Collaborated with cross-functional teams to ensure seamless product development
- Reviewed customer feedback and made recommendations for process improvements based on their input
- Evaluated equipment capacity and identified opportunities for increased productivity
- Inspected, cleaned and sanitized work areas to remove safety hazards and reduce production errors
Administrative Assistant
Nordel physiotherapy Clinic
Surrey, BRITISH COLUMBIA
01.2024 - 03.2024
- Processed invoices and expense reports for different client cases according to Health Standard policies
- Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals in Jane app
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Sales associate/ Cashier
Bentley leathers& Co
Surrey, British Columbia
10.2022 - 11.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer concerns using strong communication and conflict management skills
- Demonstrated selling experience in fast-paced, service-oriented retail setting
- Adapted to changing priorities and unexpected situations with calm demeanor
Education
MBA - Business Administration
University Canada West
Vancouver12-2023
Bachelors of Commerce (honours in Accounting) - Accounting And Finance
Punjabi University Patiala
06-2020
Skills
- Customer service
- Advanced communication
- Staff management
- Team leadership
- Team supervision
- Retail management
- Coaching and mentoring
- Sales expertise
- Motivational leadership
- Operations management
- Strategic planning
Languages
English
Full Professional
French
Limited Working
Hindi
Native or Bilingual
Timeline
Department Manager
Walmart
05.2024 - Current
Administrative Assistant
Nordel physiotherapy Clinic
01.2024 - 03.2024
Product Process Specialist
Bestbuy
09.2023 - 04.2024
Sales associate/ Cashier
Bentley leathers& Co
10.2022 - 11.2023
MBA - Business Administration
University Canada West
Bachelors of Commerce (honours in Accounting) - Accounting And Finance
Punjabi University Patiala