Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jasleen Kaur

Vancouver,BC

Summary

Dynamic leader with proven expertise in team management and customer service. Excelled in enhancing guest satisfaction and loyalty through effective team collaboration and strong leadership. Skilled in multitasking and organization, significantly contributing to workplace efficiency and sales growth.

Overview

3
3
years of professional experience

Work History

Server Supervisor

House of Dosas
03.2022 - Current
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Developed strong relationships with regular customers, leading to increased loyalty and word-of-mouth referrals.
  • Enhanced customer satisfaction by providing efficient and friendly service to guests.
  • Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.

Warehouse Worker

Purdys Chocolatier
09.2024 - 11.2024
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.

Education

Associate of Science -

Capilano University
North Vancouver
09-2024

Skills

  • Team management
  • Organization
  • Strong leadership
  • Teamwork

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Warehouse Worker

Purdys Chocolatier
09.2024 - 11.2024

Server Supervisor

House of Dosas
03.2022 - Current

Associate of Science -

Capilano University
Jasleen Kaur