Jasleen Kaur
Kingston,Canada
Summary
- Office Administration General student at St. Lawrence College.
- Extensive experience with PC including software applications such as Excel, Powerpoint, Word and on so on.
- Office Administration Program experience, GPA - 3.557
Overview
1
1
Certification
Work History
Customer Service Representative
The Wendy's Company
Kingston, ON
01.2024 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Serves 100 customers within 2 hours.
- Maintain excellent interpersonal communication with customers.
Education
No Degree - Office Administration Diploma
St. Lawrence College
Kingston, ON04.2025
Skills
- Problem Solving
- Decision-Making
- Team Leadership
- Complaint Handling
- Microsoft Excel
- Scheduling
Certification
- Certificate of Business Etiquette
- Certificate of Communicating with Confidence
- Sales Essentials Certificate
Languages
English
Full Professional
Accomplishments
- Customer Relations - Earned highest marks for customer satisfaction, company-wide.
- Cashier - Achieved highest Number of new credit accounts opened within one-month period.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Timeline
Customer Service Representative
The Wendy's Company
01.2024 - Current
No Degree - Office Administration Diploma
St. Lawrence College