Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
1
1
Certification
Work History
Customer Service Representative
Pita Land
11.2023 - Current
Greeted and assisted guests courteously and professionally, ensuring a welcoming atmosphere.
Took food and beverage orders accurately, ensuring special requests and dietary preferences were accommodated.
Processed payments and handled cash transactions.
Resolved guest inquiries, concerns, and complaints promptly and effectively, maintaining high guest satisfaction.
Education
Post- Graduate Diploma - Finance
Lambton College
Toronto, ON
05.2025
Bachelor of Commerce -
Khalsa College For Women
Ludhiana, Punjab
07.2022
Skills
Call Management
Complaint resolution
Product Knowledge
Strong interpersonal and communication skills
Proficiency in POS systems and cash handling
Ability to thrive in fast-paced environments
Attention to detail and organizational abilities
Excellent problem-solving skills
Dedication to customer satisfaction
Languages
English, fluent
Hindi, native
Punjabi, native
Certification
Food Handler Certificate
Accomplishments
Received multiple commendations from guests for providing outstanding service and exceeding expectations.