Hi, I’m
JASLEEN JASLEEN
Belleville,ON
Summary
Effectively manage personnel and business operations to handle demanding needs while maximizing customer service standards. Trained in preparing and handling food, organizing inventory and optimizing customer relations. Diplomatic in addressing customer concerns and resolving issues.
Overview
2
years of professional experience
1
Certification
Work History
McDonaldsBelleville, ON
Swing Manager
09.2020 - Current
Job overview
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy.
walmartTrenton, ON
Customer Service Specialist
04.2020 - 09.2020
Job overview
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Carried out opening and closing functions to meet operational needs underpinning strong customer service.
Education
Loyalist College of Applied Arts And TechnologyBelleville, ON
Associate of Science from Applied Technology - Biotechnology
04.2021
University Overview
- Dean's List
Mount Carmel SchoolPunjab,India.
High School Diploma
12.2019
Skills
- Manager Coaching and Training
- Employee Performance Evaluations
- Standard Operating Procedures Maintenance
- Accounts Payable and Accounts Receivable
- Equipment Maintenance
- Money Handling
- Staffing and Sales Reporting
Accomplishments
Employee of the Year (2021)
Certification
- food handler Training -2027-08-16
food handler
Has successfully completed a Food handler training course that meets the requirements of the Ministry of Health and Long-term care.
Chessplayer
winner of under19 district level championship.(Hoshiarpur,Punjab,India(2018))
Timeline
Swing Manager
McDonalds
09.2020 - Current
Customer Service Specialist
walmart
04.2020 - 09.2020
Loyalist College of Applied Arts And Technology
Associate of Science from Applied Technology - Biotechnology
Mount Carmel School
High School Diploma
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