Jasleen Birgi
Mississauga,ON
Summary
Experienced retail professional with a strong background in customer service, sales, and merchandising. Skilled in achieving sales targets, resolving customer issues, and maintaining organized workflows. A team player with excellent communication skills and multilingual abilities (English, Hindi, Punjabi). Proficient in Microsoft Office Suite and dedicated to delivering exceptional customer experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Real Canadian Superstore
07.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Customer Associate
Lifestyle Essentials Boutique
01.2023 - 07.2023
- Assisted customers in product selection, ensuring a pleasant shopping experience.
- Handled point-of-sale transactions accurately and efficiently.
- Designed and maintained visually appealing displays to boost product sales.
- Implemented department asset protection procedures that identified and minimized profit loss by 94%.
Sales Associate Specialist
Hudson Bay
08.2022 - 02.2023
- Assisted customers in locating products, providing product knowledge, and ensuring a personalized shopping experience.
- Processed transactions quickly and accurately using point-of-sale systems.
- Contributed to merchandising by setting up displays for seasonal and promotional products.
- Collaborated with team members to achieve daily sales targets and enhance store performance.
Education
High School Diploma -
Seneca College of Applied Arts And Technology
North York09-2024
Skills
- Customer Service: Exceptional relationship-building and problem-solving skills
- Team Collaboration: Proven ability to work in diverse team environments to achieve goals
- Sales and Merchandising: Strong experience in upselling and creating compelling displays
- Communication: Fluent in English, Hindi, and Punjabi, with excellent verbal and written skills
- Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Conflict Resolution: Adept at resolving customer issues and maintaining satisfaction
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Retail Sales Associate
Real Canadian Superstore
07.2023 - Current
Customer Associate
Lifestyle Essentials Boutique
01.2023 - 07.2023
Sales Associate Specialist
Hudson Bay
08.2022 - 02.2023
High School Diploma -
Seneca College of Applied Arts And Technology
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