Jaskirat Singh Bedi
York,ON
Overview
1
1
year of professional experience
1
1
Certification
Work History
Support Staff Member
Rogers centre
Toronto, Ontario
06.2024 - Current
- Provided training sessions for staff members on how to use various software programs.
- Developed processes to improve customer service efficiency levels.
- Resolved customer inquiries in a timely manner.
- Identified opportunities for process improvement and implemented solutions accordingly.
- Participated in regular team meetings to discuss current projects and goals.
- Managed front desk operations and greeted visitors, ensuring a welcoming environment.
Sales Associate
Eglinton Wireless
Toronto, Ontario
01.2024 - 04.2024
- Greeted customers and provided exceptional customer service.
- Tracked sales performance metrics to identify trends in market place.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
- Provided accurate information about products, prices and services.
Front Desk Agent
Hyatt Centric
India, New Delhi
04.2023 - 08.2023
- Assisted with luggage handling for incoming guests.
- Addressed customer needs in a timely manner.
- Resolved customer complaints promptly and courteously.
- Provided excellent customer service while upholding company policies.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
Education
Diploma - Bakery And Culinary Science
Kalakriti Vardan Academy
India01-2023
High School Diploma -
Guru Harkrishan Public School
India07-2022
Diploma - Culinary Management
George Brown College
Toronto, ONSkills
- Account Management
- Retail sales customer service
- Customer Relationship Management (CRM)
- Commercial sales experience
- Microsoft Office
- Computer Programming
- Relationship Building
- Relationship Management
- Interpersonal Communication
- Academic Monitoring
- Problem-Solving
- New Student Orientation
Languages
Hindi
Full Professional
Punjabi
Full Professional
English
Professional
Certification
- First Aid
- Food Handler
- Smart Serve
Timeline
Support Staff Member
Rogers centre
06.2024 - Current
Sales Associate
Eglinton Wireless
01.2024 - 04.2024
Front Desk Agent
Hyatt Centric
04.2023 - 08.2023
Diploma - Bakery And Culinary Science
Kalakriti Vardan Academy
High School Diploma -
Guru Harkrishan Public School
Diploma - Culinary Management
George Brown College