Jaskirat Kaur
176 Searle Avenue, North York
Summary
- Post Graduate Diploma in Healthcare Administration from St. Lawrence College, Kingston, Ontario ( 3.7 GPA & Dean's List)
- Five years of experience in dental administration in Ontario
- Foreign trained dentist with knowledge about medical terminology
Overview
5
5
years of professional experience
Work History
Logistics Coordinator
Formula Dispatch Inc
01.2023 - Current
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Coordinated closely with other departments to facilitate smooth delivery operations.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
Patient Care Cordinator
Dentistry In Motion
07.2023 - Current
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
Dental Administrator
Smiles Dentistry
12.2021 - 11.2022
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Collaborated with assistants and doctors to prepare and set up rooms with adequate supplies and equipment.
- Obtained payments from patients and scanned identification and insurance cards.
- Reviewed each step of patient care and made proactive adjustments to avert issues.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Prepared insurance claim forms, explained benefits and outlined pricing details for procedures and services.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Received and routed laboratory cases to correct clinical staff members.
Dental Administrative Assistant
Stonebrook Dental Clinic
03.2019 - 11.2021
- Experienced in working as the only Dental Admin at the practise, managing day to day tasks.
- Trained/ Supervised new staff members in the use of software.
- Experienced in operating Abeldent and Oryx Dental Software.
- Reconciliation of Accounts receivables
- Managed and maintained confidential patient records in compliance with practice policies
- Assisted patients with insurance estimates, quotes and documentation
- Tracking and organizing of laboratory statements to maintain accuracy and avoid delays
- Preparing and sending electronic and paper claims to insurance
- Allocation of cheques and direct deposits
- Process and review daily financial transactions in accounting system
Education
Post-Graduate Diploma - Health Care Administration
St Lawrence College
Kingston, ONCertificates
1- Conflict Resolution Training
2- Ethics and Professionalism Training
3- PHIPA - Personal Health Information Privacy Training (Ontario)
4- AODA Customer Service Training (Comprehensive)
Volunteer
Patient and Administrative Support, Providence Care Hospital, Kingston ON ( 2018 )
- Rotated through Outpatient clinic, Rehabilitation clinic and Palliative Care
Dental Administrator, Dawson Dental Centre, Kingston, ON(March 2019 - April 2019)
Timeline
Patient Care Cordinator
Dentistry In Motion
07.2023 - Current
Logistics Coordinator
Formula Dispatch Inc
01.2023 - Current
Dental Administrator
Smiles Dentistry
12.2021 - 11.2022
Dental Administrative Assistant
Stonebrook Dental Clinic
03.2019 - 11.2021
Post-Graduate Diploma - Health Care Administration
St Lawrence College
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