Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaskirat Singh

Brampton,Canada

Summary

Experienced logistics professional with 5+ years managing high-volume shipping, final-mile delivery, and dispatch operations in unionized environments. Seeking to leverage my background in transportation, compliance, team leadership, and food distribution logistics as a Shipping Supervisor at Maple Lodge Farms. Known for calm decision-making in fast-paced settings, hands-on leadership, and fostering safe, efficient warehouse practices.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager

TForce Logistics
09.2023 - Current
  • Oversaw end-to-end shipping and delivery operations for 4 distribution sites (Etobicoke, Scarborough, Barrie, Hamilton), managing 200+ unionized drivers and supervisors.
  • Coordinated final-mile dispatch execution for high-volume clients including Adidas, DHL, Lululemon, and Canadian Tire with 99%+ on-time performance.
  • Conducted compliance checks across safety, equipment maintenance, and SOPs while fostering alignment with union agreements.
  • Managed linehaul fleet and recovery actions during delays, ensuring uninterrupted freight flow to national hub.
  • Collaborated with internal departments and external partners to maintain service excellence and operational continuity.
  • Provided operational insights during recruitment and team-building to align culture with service quality.

Operations Supervisor

TForce Logistics
11.2019 - 09.2023
  • Supervised daily shipping and delivery operations, dispatch strategies, and scheduling to meet tight SLAs.
  • Maintained safety standards, ensuring adherence to provincial transportation and labor compliance laws.
  • Addressed real-time disruptions including late arrivals, missed pickups, and equipment breakdowns.
  • Tracked KPIs and operational metrics to drive efficiency and identify areas for process improvement.
  • Led coaching, training, and informal mentoring to support team development and morale.

Dispatcher

TForce Logistics
09.2019 - 11.2019
  • Coordinated and assigned delivery routes to drivers, ensuring efficient and timely deliveries.
  • Monitored real-time delivery progress and resolved routing or operational issues.
  • Acted as the main point of contact for drivers, providing support and instructions throughout their shifts.
  • Communicated with customers and internal teams to address delivery updates, delays, and escalations.
  • Optimized dispatch schedules to balance workload and improve efficiency.
  • Maintained accurate records of deliveries, driver performance, and operational metrics.
  • Assisted in troubleshooting logistical challenges to minimize disruptions in service.
  • Directed dispatching, routing, and tracking of 100 fleet vehicles.

Education

Diploma - Computer Programming

Lambton College of Applied Arts And Technology
09-2019

Skills

  • Warehouse & Shipping Operations
  • Unionized Environment Leadership
  • Freight Flow & Transportation Planning
  • Customer-Focused Problem Solving
  • Team Coaching & Supervision
  • Microsoft Excel & TMS Systems (DECS, route planning tools)
  • Safety Protocols (OHSA, WHMIS)

Certification

Lean Six Sigma Green Belt Certification

G-License holder(Clean record)

Timeline

Operations Manager

TForce Logistics
09.2023 - Current

Operations Supervisor

TForce Logistics
11.2019 - 09.2023

Dispatcher

TForce Logistics
09.2019 - 11.2019

Diploma - Computer Programming

Lambton College of Applied Arts And Technology

Similar Profiles

CREATE PROFILE
Jaskirat Singh