Samrat Rakkar
Edmonton,AB
Summary
Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
3
3
years of professional experience
Work History
Volunteer
Government Dental Hospital
04.2023 - 11.2023
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Completed consultations with patients for treatment plan.
- Advised patients on appropriate treatment for pain and gave specific home care instructions.
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
Delivery Driver
FedEx
03.2021 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
Manager
Dairy Queen
09.2020 - 01.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Improved safety procedures to create safe working conditions for workers.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Master of Arts - Leadership For Healthcare Professionals
Trinity Western University
Langley, BC08.2020
Bachelor of Science - Dentistry
BRS Dental College And Hospital
India11.2018
Skills
- Public Speaking
- Volunteer Recruitment
- Project Oversight
- Document Management
- Team Collaboration
- Verbal and Written Communication
- Records Preparation
- Managing Reception
Timeline
Volunteer
Government Dental Hospital
04.2023 - 11.2023
Delivery Driver
FedEx
03.2021 - 01.2023
Manager
Dairy Queen
09.2020 - 01.2023
Master of Arts - Leadership For Healthcare Professionals
Trinity Western University
Bachelor of Science - Dentistry
BRS Dental College And Hospital
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