Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jaskiran Kaur

Summary

Dynamic professional with extensive experience at Tim Hortons, excelling in customer service and problem-solving. Proven ability to train staff and maintain high standards of hygiene in fast-paced environments. Strong teamwork skills complemented by a solid foundation in data analysis, ensuring operational efficiency and customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Store Front Staff Member

Tim hortons
05.2025 - Current
  • Performed daily opening and closing procedures including counting money in the register drawer.
  • Stocked shelves with merchandise from backroom storage areas.
  • Resolved customer complaints in a timely manner while maintaining a professional attitude.
  • Rang up purchases on POS systems while ensuring accuracy of prices charged to customers.
  • Ensured compliance with health and safety regulations within the store environment.

Baker

Tim Hortons
10.2024 - 05.2025
  • Cleaned work surfaces throughout the day to keep facility sanitary at all times.
  • Maintained high standards of hygiene and cleanliness in the kitchen to comply with health and safety regulations.
  • Stocked, prepped, and cleaned bakery to complete daily opening and closing duties.
  • Baked fresh bread and pastries to fulfill customer needs and orders.
  • Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
  • Stocked shelves with freshly-baked goods throughout the day as needed.
  • Inspected finished products before packaging them up for sale.

Sales Associate

Blooms of Brampton
08.2023 - 10.2024
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.
  • Performed cleaning tasks, keeping store neat and organized.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Followed checklist to complete retail store opening and closing activities.
  • Maintained inventory records for restocking purposes.
  • Resolved conflicts arising from incorrect orders or damaged goods promptly and professionally.
  • Operated cash register and POS to process sales transactions and handle payments.

Baker

Neha's Bakery
02.2023 - 06.2023
  • Trained new staff on proper baking methods and use of equipment.
  • Maintained communication between shift workers regarding daily tasks and goals.
  • Managed inventory of ingredients to ensure availability for production needs.
  • Demonstrated strong knowledge of baking techniques including kneading, rolling, cutting, and shaping doughs.
  • Developed creative recipes for cakes, cookies, pastries, and other baked goods.
  • Adjusted fans or thermostatic controls to regulate oven temperatures for even baking.

Front Desk Agent

Samrat Furniture
10.2021 - 12.2022
  • Organized daily paperwork for the front desk including reports on guest activity and occupancy levels.
  • Collaborated with other departments within the hotel such as housekeeping or engineering teams.
  • Ensured that all safety regulations were followed in accordance with company policy and local laws.
  • Handled cash, credit and debit card transactions accurately.
  • Handled incoming calls promptly and professionally, providing information or transferring calls as necessary.
  • Used computer and database systems to verify information, process purchases and make notes.

Education

Human Resources and Business Management -

Algoma University
08.2024

Bachelor of Business Administration -

Devki Devi Jain Memorial College
06.2022

Skills

  • Teamwork
  • Customer service
  • Team collaboration
  • Problem solving
  • Customer service
  • Data analysis
  • Time management
  • Reliability and punctuality
  • Cash handling proficiency
  • Phone etiquette

Languages

English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
French
Elementary

Certification

  • BAKING COURSE (3 Months)

Timeline

Store Front Staff Member

Tim hortons
05.2025 - Current

Baker

Tim Hortons
10.2024 - 05.2025

Sales Associate

Blooms of Brampton
08.2023 - 10.2024

Baker

Neha's Bakery
02.2023 - 06.2023

Front Desk Agent

Samrat Furniture
10.2021 - 12.2022

Bachelor of Business Administration -

Devki Devi Jain Memorial College

Human Resources and Business Management -

Algoma University

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Jaskiran Kaur