Jaskiran Kaur
Toronto,ON
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Escort Guard
AIRSIDE SECURITY ACCESS INC
11.2023 - Current
- Contributed to team success by participating in ongoing trainings, sharing expertise with colleagues, and staying current on industry trends.
- Enforced organization's procedures, regulations and standards.
- Served as building gatekeeper to address questions and minimize interruptions.
- Provided guests with visitor passes and maintained safety log.
- Established a trustworthy reputation among clients by consistently demonstrating reliability, professionalism, and dedication to their safety.
- Enhanced security by conducting thorough pre-shift inspections and equipment checks.
- Ensured client privacy by maintaining strict confidentiality regarding personal information and daily activities.
Duty Free Representative (Manager)
Billy Bishop Airport
07.2022 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Assistant Manager
Billy Bishop Airport
02.2022 - 07.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Customer Service Representative (Remote)
BestBuy
03.2021 - 01.2022
- Helping customers to process purchasing transactions and processes
- Support the Sales Specialists through customer follow-up
- Scheduling deliveries
- Greets and receives customers in a welcoming manner
- Responds to customers' questions.
Admin Member (Terminal 1)
Toronto Pearson Airport
01.2020 - 03.2021
- Greet customers and inquire about their preferences
- Provide menu and answer customers’ questions regarding menu items
- Usually worked on the grill, prep and used to supervise all the staff in the kitchen
- Ensure the quality and quantity of food items packed or served
- Provide information on new deals and discounts.
Customer Service Representative (Remote)
Sykes Enterprise Inc
11.2019 - 12.2020
- Fast-paced days full of problem-solving and connecting with customers by phone via inbound calls
- Deliver first-class customer experiences answering questions, troubleshooting issues, and providing information in response to concerns and requests
- Educate customers on current product features, service offerings, billing, charges, and overall product value
- Offer alternative solutions when appropriate with the objective of retaining customers' business.
Supervisor
Burger King
10.2018 - 12.2019
- Worked on Grill
- Usually worked on Drive-thru
- Recruited new staff members and trained the new staff.
Forklift Operator (Raymond Reach)
Robert Transport Inc
01.2019 - 10.2019
- Operated Raymond reach Dock stoker
- Counterbalance at Robert transport company
- Working with great abilities
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Crew Member
Tim Hortons
02.2018 - 10.2018
- Worked part-time as a Cashier at the drive-thru
- Made coffee for customers
- Worked with responsibilities and punctuality
- Usually did the inventory for baking products.
Education
Computer and network specialist- Diploma - IT Network Security
Evergreen College
06.2019
Skills
- I always work my absolute best to go above and beyond company standards to ensure the reputation of the brand is excellent
- Excellent computer abilities to utilize Microsoft Office
- Excellent oral and written communication skills
- Demonstrated initiative in business development
- Have a desire to learn and grow
- Excellent judgment, problem-solving and conflict resolution skills
- Situational Awareness
- Physical Fitness
- Firearms Training
- Route Planning
- Professional Appearance
- Client Confidentiality
- First Aid Proficiency
- Security Protocols
- Surveillance techniques
Languages
English
Native or Bilingual
Certification
SECURITY GAURD LICENCE
SMART SERVE
CPR FIRST AID CERTIFICATE
TRUCKING DISPATCH AND LOAD BORAD SPECIALIST
Timeline
Escort Guard
AIRSIDE SECURITY ACCESS INC
11.2023 - Current
Duty Free Representative (Manager)
Billy Bishop Airport
07.2022 - Current
Assistant Manager
Billy Bishop Airport
02.2022 - 07.2022
Customer Service Representative (Remote)
BestBuy
03.2021 - 01.2022
Admin Member (Terminal 1)
Toronto Pearson Airport
01.2020 - 03.2021
Customer Service Representative (Remote)
Sykes Enterprise Inc
11.2019 - 12.2020
Forklift Operator (Raymond Reach)
Robert Transport Inc
01.2019 - 10.2019
Supervisor
Burger King
10.2018 - 12.2019
Crew Member
Tim Hortons
02.2018 - 10.2018
Computer and network specialist- Diploma - IT Network Security
Evergreen College
SECURITY GAURD LICENCE
SMART SERVE
CPR FIRST AID CERTIFICATE
TRUCKING DISPATCH AND LOAD BORAD SPECIALIST
Similar Profiles
Jaime GUZMANJaime GUZMAN
Badge Access Control Specialist at Allied Universal Security/Rivian Badge AccessBadge Access Control Specialist at Allied Universal Security/Rivian Badge Access
Georgia McArdleGeorgia McArdle
Baggage Handler at Airside LogisticsBaggage Handler at Airside Logistics
Ghwa (Ghewa) HamadehGhwa (Ghewa) Hamadeh
Account Manager at ABC Security Access SystemsAccount Manager at ABC Security Access Systems