Summary
Overview
Work History
Education
Skills
Certification
Recognition
References
Timeline
Generic
Jaskarn Gill

Jaskarn Gill

Windsor, Ontario,ON

Summary

Seasoned professional with expertise in data modeling and business processes, demonstrating a strong ability to leverage data insights across diverse applications. Proven track record in developing technical requirements for analytics and reporting, resulting in effective and user-friendly solutions. Skilled in driving adoption and enhancing solution integrity through proactive monitoring and continuous improvements. Committed to fostering team growth and advancing organizational capabilities through data-driven strategies.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Senior Data Analyst

PagerDuty
Toronto, ON
08.2024 - Current
  • Analyzed large datasets to extract trends and insights for informed business decisions.
  • Developed dashboards with visualization tools to showcase key performance indicators.
  • Collaborated with cross-functional teams to enhance data-driven decision-making.
  • Conducted assessments of data quality to ensure information accuracy and reliability.
  • Mentored junior analysts in data analysis best practices and reporting techniques.
  • Automated data collection processes, improving efficiency and minimizing errors.
  • Created comprehensive documentation for data models and analytical methodologies.
  • Presented findings to stakeholders, facilitating clarity and supporting strategic initiatives.

BI Developer & Data Analyst

PagerDuty
Toronto, Ontario
05.2019 - 07.2024
  • Created models and dashboards using a proprietary datastore to enhance data accuracy and freshness.
  • Migrated Looker reports to a new proprietary datastore, ensuring data integrity.
  • Led mode-to-Periscope (Sisense) migration to improve analytical capabilities.
  • Automated workflows using Python and SQL for efficiency gains.
  • Transitioned from Redshift to Snowflake for optimized BI tool performance.
  • Handled ad-hoc requests for Salesforce or billing systems, delivering actionable insights.
  • Developed dynamic content in Looker, spanning front-end measures to back-end models.
  • Enhanced product visibility and agility across organizations with strategic improvements.

BI Analyst

Apple Inc.
Sunnyvale, California
09.2017 - 04.2019
  • Collaborated with internal and external clients to develop data-driven business solutions.
  • Created dynamic reports using Tableau to provide operational insights.
  • Parsed raw data with Python and SQL for analysis.
  • Monitored and created queries for large datasets in Oracle, Hive, Postgres, and MySQL.
  • Migrated data from Oracle to Hive to enhance accessibility.
  • Validated data pipelines from upstream sources using Python to ensure accuracy.
  • Developed forecasting and predictive models utilizing internal and external data for operational insights.

GIS Analyst

Apple Inc.
Santa Clara, California
07.2016 - 05.2017
  • Analyzed and validated data content, enhancing it for consumer applications.
  • Updated training materials to ensure current information was available.
  • Assisted team members with daily operational issues as they arose.
  • Conducted quality assurance checks to maintain high standards.
  • Created and analyzed dashboards and reports for actionable insights.
  • Executed data testing to meet operational and business requirements.
  • Automated processes to improve workflows and efficiency.
  • Reported daily and weekly accomplishments to leadership.

Education

Advanced Diploma - Geographic Information Systems (GIS Concentration)

Centre of Geographic Sciences
Lawrencetown, NS
01.2016

Bachelor of Science - (Honours) Environmental Sciences

University of Windsor
Windsor, ON
01.2014

Skills

Data Analytics & BI Tools

  • Tableau, Looker, Periscope Data, Mode Analytics
  • Snowflake, PostgreSQL, MySQL, Oracle, Hive
  • Advanced SQL, Python (Pandas, NumPy), R
  • Data modeling, forecasting, and predictive analytics
  • Dashboard development and self-serve analytics enablement

Geospatial & Environmental Analytics

  • PostGIS, QGIS, ArcGIS, GeoServer
  • Remote sensing, spatial analysis, network analysis
  • Map algebra, field data collection, and GIS processing
  • SWMM, SWAT, and hydrological modeling
  • Environmental science expertise (aquatic ecology, geochemistry)

Software & Web Development

  • JavaScript, HTML5, CSS (for custom BI tools and internal apps)
  • Git/GitHub for version control and collaboration
  • REST API integration and automation scripting

Cross-Functional & Strategic Skills

  • Data quality assurance and validation
  • Stakeholder engagement and cross-functional collaboration
  • Experience supporting finance, sales, marketing, customer success, and people teams
  • Translating business requirements into actionable data insights
  • Agile methodologies and fast-paced SaaS environments

Certification

  • Certificate of Appreciation, PagerDuty Oct. 2021
  • Q2 FY22 Leadership Award - Nomination, PagerDuty Aug. 2021
  • Best Sales Generator (Hackday), PagerDuty Mar. 2020
  • Advanced Leadership Development Program, Apex Systems Jan. 2018

Recognition

  • A big shoutout to Jas for building a comprehensive set of Monte Carlo alerts, essential in maintaining data accuracy and freshness across our database. Jas demonstrated exceptional dedication by formulating rules that not only signify data freshness but also promptly notify us of any unexpected behaviour in these data tables. This contribution is critical in validating and ensuring the precision of our data—an invaluable asset for all PagerDuty teams to help enable them in making well-informed, data-driven decisions! Despite an extremely busy period for our team with multiple Tableau releases and FedRAMP migration, Jas successfully implemented these rules. Thank you for giving 110% in this behind-the-scenes task.
  • Jas graciously spends time answering and improving our SQL views when they become complex. I have observed Jas deep technical SQL knowledge and appreciate him sharing that with me to help the business. He always is willing to lend a hand and I appreciate that about working with Jas. He is quick to understand our business needs and help us gather the necessary data to help us improve upon our cash flow forecasting. Jas is also very responsive to quick one off requests via slack. Overall a great customer experience running together with Jas!
  • FP&A Team and DataDuty team together provided Product Unit Customer Month and Quarter Analytics.This project provides Leadership near real time analytics at Product Unit level and change underlying grain of data from account level to product level. Tough project but team was tougher ! Did amazing job working together, multiple working sessions working global hours, testing multiple business & finance systems.
  • Jas consistently exemplifies the qualities of a true leader by taking the lead. He has been an invaluable teammate, particularly when it comes to tackling P0 requests. Jas consistently demonstrates pride in his work and consistently delivers high-quality deliverables. Moreover, Jas has proven to be an exceptional teacher, always ready to lend a hand when I encounter challenges and helping me resolve issues swiftly. His dedication is truly commendable, as he is willing to jump on a Zoom call to discuss and troubleshoot problems, regardless of the time. PagerDuty is genuinely fortunate to have Jas.
  • Thank you for your exceptional contributions and look forward to continuing working with you! I worked with Jas on various projects across a span of six months. Jas consistently gives 110% on whatever he is working on. He is my go-to-guy for all things related to Tableau and SQL. He’s eager to learn and loves technology. Beyond his work, he is a well liked guy in the office. You’d be lucky to have him as a co-worker.

References

References available upon request.

Timeline

Senior Data Analyst

PagerDuty
08.2024 - Current

BI Developer & Data Analyst

PagerDuty
05.2019 - 07.2024

BI Analyst

Apple Inc.
09.2017 - 04.2019

GIS Analyst

Apple Inc.
07.2016 - 05.2017

Advanced Diploma - Geographic Information Systems (GIS Concentration)

Centre of Geographic Sciences

Bachelor of Science - (Honours) Environmental Sciences

University of Windsor
Jaskarn Gill