Jaskaranveer Kaur
Halifax,NS
Summary
Experienced hospitality professional skilled in floor supervision, housekeeping, and front desk operations. Strong in team leadership, guest service, and maintaining cleanliness and efficiency. Adept at handling reservations, inspections, and ensuring a smooth and welcoming environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Floor Supervisor
Howard Johnson by Wyndham
01.2025 - Current
- Supervise housekeeping staff, assign tasks, and ensure high cleanliness standards.
- Inspect rooms and public areas, manage inventory, and train employees on safety and hygiene protocols.
- Address guest requests and resolve complaints promptly.
- Coordinate with the front desk and maintenance teams for smooth operations while maintaining records of room status and supply usage.
Room Attendant
Howard Johnson by Wyndham
01.2023 - 12.2024
- Clean and sanitize guest rooms, bathrooms, and common areas following hotel standards.
- Replenish amenities, change linens, and restock supplies. Report maintenance issues and lost items to the supervisor.
- Ensure a welcoming and hygienic environment for guests while adhering to safety and sanitation guidelines.
Front desk Agent/ Receptionist
Falls lodge by the Falls
07.2023 - 01.2024
- Manage reservations, book rooms, update information, and ensure room availability
- Greeting guests upon arrival, check them in, provide room keys, and handle check-out procedures
- Address guest complaints and requests, providing solutions to ensure guest satisfaction
Education
Diploma - Hospitality And Tourism Management
Niagara College
On The Lake, ON10-2024
Diploma - International Business Management
Niagara College
On The Lake, ON10-2023
Skills
- Team Leadership & Supervision
- Customer Service & Guest Relations
- Communication & Interpersonal Skills
- Problem-Solving & Conflict Resolution
- Time Management & Multitasking
- Attention to Detail
- Safety & Hygiene Compliance
Languages
English
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Certification
- Smart Serve
- Security License
- First Aid and CPR
- Opera certification
Timeline
Floor Supervisor
Howard Johnson by Wyndham
01.2025 - Current
Front desk Agent/ Receptionist
Falls lodge by the Falls
07.2023 - 01.2024
Room Attendant
Howard Johnson by Wyndham
01.2023 - 12.2024
Diploma - Hospitality And Tourism Management
Niagara College
Diploma - International Business Management
Niagara College
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