JASKARAN SINGH KHINDA
Toronto,ON
Summary
Dynamic professional with extensive experience in customer service and operational management. Known for effective communication and problem-solving skills, contributing to team success and operational excellence.
Overview
4
4
years of professional experience
Work History
Transit Bus Operator
TTC TORONTO TRANSIT COMMISSION
03.2024 - 12.2025
- Operated transit buses safely across designated routes in Toronto.
- Provided excellent customer service by assisting passengers with inquiries.
- Conducted pre-trip inspections to maintain vehicle safety standards.
- Reported maintenance issues promptly to ensure bus reliability for operations.
- Kept an eye out for suspicious activity or unattended items on board the bus.
- Monitored passengers to ensure they followed safety regulations and paid fares.
- Maintained professional demeanor when dealing with difficult customers or situations.
SUPRVISOR
TIM HORTONS
02.2023 - 03.2024
- Trained new team members on customer service and operational procedures.
- Managed inventory levels and coordinated stock replenishment effectively.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Identified opportunities for process improvements, leading to cost reductions and increased productivity.
Baker
TIM HORTONS
09.2021 - 02.2023
- Prepared a variety of baked goods following standardized recipes.
- Operated kitchen equipment safely and efficiently during production shifts.
- Monitored inventory levels and reported shortages to management regularly.
- Maintained cleanliness and organization of workstations throughout shifts.
- Adhered to health and safety standards in food handling and preparation.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Operated ovens and other equipment to bake products according to established recipes.
Education
Certificate - Project Management
George Brown College
Toronto04-2022
Post-Baccalaureate Diploma - Hotel Management
George Brown College
Toronto08-2021
Bachelor of Science - Hospital Administration
CHITKARA UNIVERSITY
12-2020
Skills
- Customer assistance
- Maintenance reporting
- Effective communication
- Team leadership
- First aid certification
- Complaint resolution
- Attention to detail
- Time management
- Problem solving
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Transit Bus Operator
TTC TORONTO TRANSIT COMMISSION
03.2024 - 12.2025
SUPRVISOR
TIM HORTONS
02.2023 - 03.2024
Baker
TIM HORTONS
09.2021 - 02.2023
Certificate - Project Management
George Brown College
Post-Baccalaureate Diploma - Hotel Management
George Brown College
Bachelor of Science - Hospital Administration
CHITKARA UNIVERSITY