Summary
Overview
Work History
Education
Skills
Timeline
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Jaskaranpreet Singh

Mississauga,ON

Summary

Dynamic and detail-oriented professional with a strong work ethic, experienced as a Machine Operator at TWI and a Customer Service Representative at Base Placement. Proven ability to enhance customer satisfaction and train new employees, while adeptly operating machinery and solving problems to ensure quality production and service excellence.

Overview

3
3
years of professional experience

Work History

Machine Operator

TWI
03.2023 - 07.2025
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.

Customer Service Representative

Base Placement
02.2022 - 03.2023
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Diploma - Business

Alpha College
Toronto, ON
12-2024

Bachelor of Science - Science

DBC
Dhuri
06-2021

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Computer skills

Timeline

Machine Operator

TWI
03.2023 - 07.2025

Customer Service Representative

Base Placement
02.2022 - 03.2023

Diploma - Business

Alpha College

Bachelor of Science - Science

DBC

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Jaskaranpreet Singh