Jaskaranpreet Singh
Mississauga,ON
Summary
Dynamic and detail-oriented professional with a strong work ethic, experienced as a Machine Operator at TWI and a Customer Service Representative at Base Placement. Proven ability to enhance customer satisfaction and train new employees, while adeptly operating machinery and solving problems to ensure quality production and service excellence.
Overview
3
3
years of professional experience
Work History
Machine Operator
TWI
03.2023 - 07.2025
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
Customer Service Representative
Base Placement
02.2022 - 03.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Diploma - Business
Alpha College
Toronto, ON12-2024
Bachelor of Science - Science
DBC
Dhuri06-2021
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Problem-solving
- Teamwork and collaboration
- Computer skills
Timeline
Machine Operator
TWI
03.2023 - 07.2025
Customer Service Representative
Base Placement
02.2022 - 03.2023
Diploma - Business
Alpha College
Bachelor of Science - Science
DBC
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