Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Jaskaranpreet Singh

Peterborough,Canada

Summary

Motivated individual with a background combining customer service excellence and mental health education. Adept at maintaining safety standards, observing behavioral changes, and collaborating effectively with healthcare teams to ensure comprehensive support for vulnerable populations.

Overview

1
1
Certification

Work History

Resident Care Aide

Guru Ramdas old age home
Punjab
  • Provided 1:1 supervision to elderly residents
  • Assisted with activities of daily living including grooming, feeding, and mobility.
  • Engaged residents in meaningful activities such as storytelling and reading.
  • Monitored and documented behavioral changes and reported concerns to supervising nurses.
  • Ensured safety of residents with elopement or responsive behaviors.
  • Supported mobility by aiding with transfers, walking, and the use of assistive devices to prevent falls and injuries.
  • Provided emotional support and companionship to residents to enhance their mental well-being.

Gas Station Attendant

Esso
Peterborough, ON
  • Delivered excellent customer service while ensuring a safe, clean environment.
  • Maintained situational awareness to prevent safety hazards.
  • Followed safety protocols and escalated incidents appropriately.
  • Showed empathy and patience in diverse customer interactions.
  • Responded to customer inquiries and resolved issues effectively to enhance customer satisfaction and loyalty.

Restaurant Associate

Tim Hortons
Brampton, ON
  • Delivered prompt customer service in a high-volume environment.
  • Promoted team collaboration and ensured workspace cleanliness.
  • Assisted customers with special needs compassionately.
  • Prepared and served food and beverages according to health and safety standards.
  • Maintained cleanliness and organization of dining and kitchen areas to ensure a pleasant environment.
  • Resolved customer complaints and inquiries in a professional and timely manner.

Education

Mental Health and Addiction Worker Program

Fleming College
Peterborough, ON

Skills

  • Microsoft Word
  • Microsoft PowerPoint
  • 1:1 Resident Supervision & Observation
  • Compassionate & Person-Centered Engagement
  • Behaviour Monitoring & Documentation (eg, DOS, BAR)
  • Team Communication & Reporting
  • Dementia & Mental Health Awareness (academic training)
  • High-Touch Cleaning and Infection Control
  • Physical Stamina and Alertness
  • Flexible Availability (Evenings, Weekends, Holidays)
  • Emotional Support

Certification

Emergency First Aid/CPR and AED Certified

Languages

English, Hindi, Punjabi

Affiliations

  • Monday, Tuesday, Thursday(After 4pm), Friday, Saturday and Sunday.

Timeline

Resident Care Aide

Guru Ramdas old age home

Gas Station Attendant

Esso

Restaurant Associate

Tim Hortons

Mental Health and Addiction Worker Program

Fleming College
Jaskaranpreet Singh