Jaskaran Walia
Toronto,ON
Summary
Professional driver with G class license prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
10.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Business Owner
Taj Productions
01.2021 - 07.2024
- Managed day-to-day operations with strong organizational skills, ensuring smooth workflows and timely completion of tasks.
- Increased client satisfaction by providing personalized business solutions and exceptional customer service.
- Promoted business via social media to generate leads and maximize brand identity.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
Operations Manager
Taj Productions
03.2018 - 01.2021
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Education
Bachelor of Arts -
Chandigarh University
Mohali, India08-2018
Skills
- G Class License
- Operational Efficiency
- Professionalism
- GPS and route planning
Languages
English
Hindi
Punjabi
Timeline
Delivery Driver
DoorDash
10.2024 - Current
Business Owner
Taj Productions
01.2021 - 07.2024
Operations Manager
Taj Productions
03.2018 - 01.2021
Bachelor of Arts -
Chandigarh University
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