Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaskaran Singh

San Diego

Summary

Motivated hospitality professional with 4+ years of customer-facing experience and a proven track record of delivering exceptional service in fast-paced environments. Currently training for a management role at Gen Korean BBQ, developing leadership, team coordination, and staff training skills. Adept at building strong customer relationships, upselling products, and handling transactions with accuracy. Excels in communication, problem-solving, and fostering positive guest experiences, with a strong drive to transition into a sales-focused career.

Overview

6
6
years of professional experience

Work History

Manager in Training

Gen Korean BBQ
09.2023 - Current
  • Provide outstanding customer service by greeting guests, recommending menu items, and upselling specialty drinks to enhance the dining experience.
  • Accurately handle cash and card transactions, following proper procedures to ensure efficiency and accountability.
  • Build strong rapport with repeat customers by offering personalized service and creating a welcoming atmosphere.
  • Collaborate with team members to ensure smooth table turnover, guest flow, and overall dining operations during peak hours.
  • Support new staff training by demonstrating service standards and sharing best practices.
  • Monitor guest satisfaction and address concerns promptly to maintain high hospitality standards in a fast-paced environment.

Server/Assistant Food Runner

Snooze an AM Eatery
12.2021 - 08.2023
  • Provide upbeat, attentive service by supporting guests and teammates through bussing, food running, and expo responsibilities in a high-volume brunch environment.
  • Maintain clean and organized dining areas by promptly clearing, resetting, and sanitizing tables to ensure smooth guest flow and quick seating turnover.
  • Execute expo duties with precision by coordinating plate presentation, ensuring order accuracy, and communicating clearly between the kitchen and service teams.
  • Assist servers by running food, refilling beverages, and anticipating guest needs to enhance the overall dining experience.
  • Collaborate closely with front- and back-of-house teams to maintain fast ticket times, uphold quality standards, and deliver consistent service.
  • Embrace Snooze’s fun, energetic culture by creating a positive atmosphere for both guests and coworkers, even during peak hours.

Server / Busser (Fine Dining)

The Yellow Chilli
02.2021 - 12.2021
  • Deliver attentive, refined service by supporting the front-of-house team through bussing, food running, and expo duties in a fine dining environment.
  • Maintain a pristine dining atmosphere by efficiently clearing, resetting, and preparing tables while adhering to high cleanliness and presentation standards.
  • Execute expo responsibilities with a focus on accuracy and timing, ensuring proper plating, garnish, and coordination between kitchen and service staff.
  • Provide knowledgeable assistance to guests by describing dishes, spice levels, and traditional preparation methods, enhancing the overall dining experience.
  • Support servers by anticipating guest needs, refilling beverages, and ensuring each course is delivered smoothly and professionally.
  • Collaborate with team members to uphold a calm, polished, and culturally respectful atmosphere, even during peak service times.

Host

The Original Pancake House
10.2019 - 02.2021
  • Greet guests with a welcoming attitude and manage waitlists to ensure smooth and efficient seating during high-volume breakfast and brunch hours.
  • Organize table rotations and coordinate with servers to maximize floor efficiency and minimize guest wait times.
  • Communicate clearly with guests about wait times, seating preferences, and menu highlights to set positive expectations.
  • Maintain a clean, organized host stand and lobby area, creating a comfortable and inviting first impression.
  • Assist with takeout orders and phone inquiries, ensuring accuracy and friendly service both in-person and over the phone.
  • Support the front-of-house team by monitoring guest flow and stepping in to help bus tables or reset sections as needed.

Education

High School Diploma -

Foothill High School
Santa Ana, CA
06.2021

Skills

  • Customer Relationship Management
  • Upselling & Product Knowledge
  • Cash Handling & POS Systems
  • Communication & Active Listening
  • Team Collaboration
  • Problem Solving
  • Inventory & Stock Management

Languages

English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Manager in Training

Gen Korean BBQ
09.2023 - Current

Server/Assistant Food Runner

Snooze an AM Eatery
12.2021 - 08.2023

Server / Busser (Fine Dining)

The Yellow Chilli
02.2021 - 12.2021

Host

The Original Pancake House
10.2019 - 02.2021

High School Diploma -

Foothill High School

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